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About the Role

Lead the development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content, overseeing content maintenance and quality assurance across platforms. Own and evolve foundational Global Payments & Trade narratives, messaging, and strategic content to ensure consistency and alignment with business priorities.

Responsibilities

• Lead the development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content.
• Oversee content maintenance and quality assurance across platforms including Seismic, Loopio, and SharePoint.
• Own and evolve foundational Global Payments & Trade narratives, messaging, and strategic content to ensure consistency and alignment with business priorities.
• Develop and maintain structured processes for content creation, review, approval, publication, archival, and retirement.
• Establish and manage a content maintenance calendar informed by business priorities, content usage, product updates, market events, and regulatory requirements.
• Partner closely with Marketing, Product, Sales, and Proposal & DDQ teams to identify opportunities for content reuse and reduce duplication.
• Create more efficient content workflows that minimize unnecessary subject matter expert involvement and centralize feedback processes.
• Identify and implement opportunities to use AI and automation to improve content operations, including workflow efficiency, searchability, summarization, tagging, and maintenance.
• Use content performance data, usage analytics, and stakeholder feedback to support continuous improvement.
• Drive adoption of content standards, governance practices, and new tools through effective stakeholder engagement and change management.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, or a related field.
• A number of years relevant experience in content strategy, content governance, sales enablement, marketing, or product-related functions.
• Demonstrated experience managing complex content libraries, editorial calendars, or structured content maintenance programs.
• Proven experience establishing or supporting content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards.
• Excellent writing, editing, and communication skills, with strong attention to detail and consistency.
• Strong organizational, project management, and prioritization skills.
• Ability to manage multiple stakeholders and deliver results in a highly matrixed environment.
• Demonstrated ability to improve processes and enhance operational efficiency.

Skills

• Content strategy
• Content governance
• Sales enablement
• Marketing
• Product-related functions
• Content maintenance
• Editorial calendars
• AI and automation
• Workflow efficiency
• Searchability
• Summarization
• Tagging
• Change management

Location

• London

Work Type

• Full-time

Experience Level

• Vice President

Education Level

• Bachelor’s degree

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools
• Generous paid leaves
• Paid volunteer time

About the Company

• At BNY, our culture allows us to run our company better and enables employees’ growth and success.
• As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.
• Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
• Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
• Together, we power the future of finance – and this is what #LifeAtBNY is all about.
• Join us and be part of something extraordinary.
• BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
• BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
• America’s Most Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Equal Opportunity

• BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.