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About the Role
Michael Kors is seeking talented, globally-minded individuals with a passion for fashion to join their creative, fast-paced environment.
Responsibilities
- Provide an exceptional customer experience as a brand ambassador to cultivate loyal customers.
- Maintain ongoing communication and contribute to repeat purchase rates using customer management tools.
- Maintain product displays and appropriate inventory levels on the sales floor and in stock areas.
- Collaborate effectively with the management team to improve store performance.
- Advise customers with passion and confidence as a sales expert, utilizing product information packages.
- Understand store sales data and performance to drive sales promotion.
- Improve sales performance.
- Proactively work towards achieving personal goals aligned with store vision and KPIs for self-development.
- Execute assigned roles and tasks within the store, continuously reviewing work from a customer perspective and consulting with superiors on necessary improvements.
- Act in a way that fosters mutual support and growth within the team, respecting others' opinions.
- Captivate customers with appropriate grooming, language, and demeanor as a brand ambassador.
- Build customer relationships (e.g., through direct mail) and create MK fans.
- Manage customer information to ensure appropriate communication.
- Promptly collaborate with superiors to address customer feedback and requests.
Requirements
- Maintain product displays and appropriate inventory levels on the sales floor and in stock areas.
- Collaborate effectively with the management team to improve store performance.
- Understand store sales data and performance to drive sales promotion.
- Proactively work towards achieving personal goals aligned with store vision and KPIs for self-development.
- Execute assigned roles and tasks within the store, continuously reviewing work from a customer perspective and consulting with superiors on necessary improvements.
- Act in a way that fosters mutual support and growth within the team, respecting others' opinions.
- Captivate customers with appropriate grooming, language, and demeanor as a brand ambassador.
- Build customer relationships (e.g., through direct mail) and create MK fans.
- Manage customer information to ensure appropriate communication.
- Promptly collaborate with superiors to address customer feedback and requests.
Skills
- Customer Relationship Management
- Sales
- Inventory Management
- Visual Merchandising
- Communication
Location
- Global
Work Type
- Full-time
About the Company
- Capri Holdings Limited is committed to providing a fair and accessible recruitment process.
Equal Opportunity
- The Company is an equal employment opportunity employer.
- The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
- The Company also prohibits harassment of applicants and employees based on any of these protected categories.
- If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.