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About the Role
This is a hands-on, individual-contributor role focused on execution, handling core People processes like onboarding, payroll, and benefits across Go-To-Market functions. It is ideal for a dependable, detail-oriented individual comfortable owning day-to-day operations.
Responsibilities
- Own HRIS as the system of record, including configuration, workflows, reporting, integrations, and data integrity.
- Manage onboarding and offboarding processes, including offer letters, background checks, I-9 and E-Verify, provisioning/deprovisioning, and equipment.
- Run semi-monthly US payroll end-to-end, including off-cycles, corrections, and reconciliation.
- Administer benefits, including open enrollment, carrier and broker management, and 401(k) administration.
- Administer all leave types across states, including FMLA, state paid family and medical leave, parental leave, disability, and accommodations.
- Own People spend management, including budget tracking, invoice approvals, and cost reporting.
- Serve as the first point of contact for US employee questions on pay, benefits, policy, and systems.
- Maintain multi-state employment compliance, including registrations, postings, wage and hour, classification, and handbook updates.
- Run contract operations end-to-end, including intake, template management, redline coordination, execution, and storage.
- Manage the customer legal and security review queue, including DPAs, security questionnaires, and insurance certificates.
- Support compliance and certification efforts as a program coordinator.
- Work with finance on insurance renewals for the business and benefits.
- Own the vendor documentation workflow, including intake, required documentation, approvals, and signatures.
- Collect and maintain vendor records, including W-9s, COIs, and signed agreements.
- Maintain the vendor documentation process for clarity and accessibility.
Requirements
- 2+ years in People Operations, ideally at a startup or in a fast-moving environment.
- US payroll, benefits, and leave administration experience across multiple states.
- Working knowledge of multi-state US employment compliance.
- Hands-on Rippling experience (or a comparable HRMS) across the full employee lifecycle.
- A process mindset with the ability to identify and fix inefficiencies and document processes.
- Strong organization and attention to detail, comfortable owning multiple workstreams.
- A collaborative approach with the ability to build trust and support cross-functional partners.
Skills
- HRIS management
- Payroll administration
- Benefits administration
- Leave administration
- Employment compliance
- Contract operations
- Vendor management
- Process improvement
- Organization
- Attention to detail
- Collaboration
Location
- US
Work Type
- On-site
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $90,000-$120,000 annually
Benefits
- Healthcare coverage for you and your dependents
- Competitive compensation
- Flexible PTO
- Additional health benefits
- Financial benefits
- Professional development benefits
About the Company
- A global learning platform on a mission to motivate every learner by empowering every educator.
- Trusted in over 150+ countries by 75 million monthly active users.
- A high-growth, profitable SaaS company backed by leading investors.
- A company with ambitious targets and meaningful goals.
- A fun, high-energy environment with real opportunities to learn.
- An opportunity to make an impact in the education technology space.
- An innovative company contributing to changing how students learn and engage with education worldwide.