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About the Role
Hyatt Regency Sydney is seeking Housekeeping Team Leaders and Housekeeping Coordinators to join their Housekeeping department. These roles are crucial in maintaining the hotel's high standards of service and guest experience.
Responsibilities
- Supervise, train, and coordinate Housekeeping associates.
- Manage and delegate tasks to the team.
- Conduct room inspections to ensure standards are met.
- Attend to guest inquiries and deliver high-quality service.
- Serve as the central point of communication for the department.
- Coordinate requests from the Guest Services team and Housekeeping associates.
- Ensure room allocations are completed and distributed.
- Ensure tasks are completed in a timely manner and align with hotel standards.
Requirements
- Prior experience in a similar role, ideally in the hotel industry.
- Focus on delivering a 5-star experience for guests.
- Excellent organizational and time management skills.
- High attention to detail.
- Efficiency in multitasking and prioritizing tasks.
- Confident in using computer systems (Opera experience is an advantage).
- Exceptional verbal and written communication skills.
- Ability to work independently and collaboratively.
- Full Australian working rights.
- Availability to work a 7-day rotating roster.
Skills
- Supervision
- Training
- Coordination
- Task delegation
- Room inspection
- Guest service
- Communication
- Time management
- Multitasking
- Prioritization
- Computer systems operation
- Opera (advantageous)
Location
- Sydney, Australia
Work Type
- Full-time
- Onsite
Experience Level
- Similar role experience
- Hotel industry experience
Benefits
- 12 complimentary nights of accommodation globally with Hyatt after 90 days of service (T&Cs apply)
- Discounted accommodation for associates, friends, and family
- Rewards and recognition programs
- Learning and development opportunities
- Fully laundered uniform
- Discounted city parking
About the Company
- Hyatt believes in the power of belonging and making people feel at home.
- Hyatt Regency Sydney is located adjacent to Darling Harbour in Sydney's Central Business District.
- The property boasts 878 guestrooms, multiple dining experiences, and event spaces.