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About the Role
The Hands-on Facility Coordinator supports the Facility Manager in the day-to-day delivery of facilities management services at key manufacturing sites. This role provides practical on-site support to ensure the facility remains safe, compliant, clean, operational, and fit for purpose. It acts as a first point of response for reactive maintenance requests and minor facility incidents, undertakes minor repairs, assists with contractor coordination, supports planned preventative maintenance, and maintains accurate work order and site records.
Responsibilities
- Complete required inductions, permits, risk assessments and pre-start checks before commencing work.
- Identify and promptly report hazards, environmental risks, incidents and near misses.
- Respond promptly to routine service requests and follow issues through to resolution or escalation.
- Minimise disruption to production by coordinating work with authorised site contacts.
- Conduct routine site inspections and record defects, risks and corrective actions.
- Support statutory compliance activities, audit preparation and evidence collection, including KORE, GMP, FSSC, WHS, and insurance audits where applicable.
- Maintain accurate records for inspections, permits, contractor documentation and maintenance activities.
- Act as a first point of response for reactive maintenance tickets and minor facility incidents.
- Triage issues, make the area safe where possible and escalate according to priority and risk.
- Coordinate access for approved service providers and provide relevant site information.
- Assist with scheduling, coordination, execution and follow-up of planned preventative maintenance.
- Confirm site access, inductions, permits and operational requirements before contractors commence.
- Coordinate contractors.
- Support customers and stakeholders.
Requirements
- Report directly into the Facility Manager.
- Provide practical on-site support.
- Act as a first point of response for reactive maintenance requests and minor facility incidents.
- Undertake minor repairs within demonstrated competency and delegated authority.
- Assist with contractor coordination.
- Support planned preventative maintenance.
- Maintain accurate work order and site records.
- Follow established procedures and escalation pathways during operational coverage periods.
- Complete required inductions, permits, risk assessments and pre-start checks before commencing work.
- Identify and promptly report hazards, environmental risks, incidents and near misses.
- Respond promptly to routine service requests and follow issues through to resolution or escalation.
- Minimise disruption to production by coordinating work with authorised site contacts.
- Conduct routine site inspections and record defects, risks and corrective actions.
- Support statutory compliance activities, audit preparation and evidence collection, including KORE, GMP, FSSC, WHS, and insurance audits where applicable.
- Maintain accurate records for inspections, permits, contractor documentation and maintenance activities.
- Act as a first point of response for reactive maintenance tickets and minor facility incidents.
- Triage issues, make the area safe where possible and escalate according to priority and risk.
- Coordinate access for approved service providers and provide relevant site information.
- Assist with scheduling, coordination, execution and follow-up of planned preventative maintenance.
- Confirm site access, inductions, permits and operational requirements before contractors commence.
- Coordinate contractors.
- Support customers and stakeholders.
Location
- Nationwide – NSW, QLD, VIC, WA
Work Type
- Full-time
Salary/Compensations
- Competitive Package on offer
Benefits
- Access to employee discounts (including insurance)
- Ongoing learning & development opportunities
- Career progression within a global organisation
- A supportive, inclusive and positive team culture
About the Company
- Be part of ISS.
- ISS fosters a culture of inclusion and diversity.
- Learn more about ISS in Australia and New Zealand on our website.
Equal Opportunity
- Welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
- Committed to fair pay and a safe working environment.