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About the Role

Manage a portfolio of accounts, setting and negotiating product/service terms. Leverage business and account needs understanding to create demand, drive revenue, and ensure high customer satisfaction.

Responsibilities

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products/services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products/services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross-selling within the account portfolio.

Requirements

• Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
• Candidates must participate in interviews without the assistance of AI tools or external prompts.
• Use of AI-generated responses or third-party support during interviews will be grounds for disqualification.

Skills

• Excellent verbal and written communication skills.
• Strong negotiation skills for setting terms and closing deals.
• Solid understanding of the organization's products or services.
• Ability to design and implement targeted sales strategies.
• Advanced use of CRM software for account management.
• High proficiency in resolving complex customer issues.
• Strong analytical skills for tracking and adapting sales performance.
• Exceptional ability to build and maintain long-term client relationships.

Location

• Onsite at a Wolters Kluwer office

Work Type

• Onsite