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About the Role
The Custodian/Security Guard I is responsible for performing custodial and security duties to ensure a safe care environment for members, staff, and visitors. This role involves monitoring premises, cleaning, disinfection, biohazard waste disposal, and responding to alarms and safety incidents.
Responsibilities
- Sanitize, disinfect, and clean the site including offices, clinical spaces, restrooms, common areas, waiting areas, and staff break rooms.
- Perform cleaning of floors, including sweeping, mopping, and vacuuming.
- Wipe down walls, toilets, sinks, bathroom stalls, and doors with disinfectant daily.
- Safely collect, transport, and dispose of regular trash, recycling, compost, and infectious biohazard waste in compliance with regulations.
- Sanitize trash receptacles routinely and dispose of items in correct trash dumpsters.
- Appropriately handle infectious waste by storing containers in biohazard closets.
- Assist biohazard disposal vendor with access to the biohazard waste room.
- Replenish supplies in common areas, staff lounge, conference rooms, and restrooms.
- Dust windowsills, blinds, and clean glass windows weekly.
- Adhere to donning proper PPE while following strict procedures for cleaning and use of specialized chemicals and equipment to disinfect high touch surfaces.
- Aid in the relocation and installation of furniture and/or equipment.
- Set up and break down tables, chairs, and canopies for meetings and/or special events.
- Assist in monitoring janitorial supplies and act as the delivery contact person for all custodial supplies.
- Maintain the exterior premises by cleaning entrances, walkways, and parking areas.
- Safely operate landscaping tools and equipment to perform landscaping duties.
- Provide support in maintaining the safety and security of staff and members.
- Assist members by opening doors, providing information on clinic services, and other general customer service duties.
- Escort members and staff to their personal car or local public transportation location, by request.
- Perform regular patrolling of premises to deter criminal activity and ensure facility safety.
- Observe and monitor all visitors and surrounding areas, addressing suspicious behavior.
- Respond to alarms and investigate suspicious activities, reporting and documenting incidents accurately.
- Secure the facility by locking doors, closing windows, and arming the facilities.
- Assist in de-escalating upset individuals and escorting them out of the premises if necessary.
- Document all incidents on the Unusual Occurrence/HIPAA form and submit to supervisor.
- Assist in emergency preparedness, including serving a role in clinic evacuation.
- Work in tandem with emergency personnel during emergency situations.
- Work in tandem with the Safety Committee to stay updated on safety and emergency preparedness principles.
- Assist NAHC staff and members during an emergency, maintaining order and directing them to safety.
- Complete a thorough sweep of buildings to confirm all individuals have vacated premises prior to closing and securing the site.
- Report any building maintenance issues in a timely manner to the direct supervisor.
- Demonstrate understanding and application of safety policies and ensuring safe member practices.
- Safely perform all duties and follow required protective protocols for personal and others' safety.
- Maintain compliance with ergonomic safety standards, posture awareness, and regular ergonomic stretches.
- Actively participate in internal quality improvement teams and work with members proactively.
- Keep all protected health information (PHI) confidential and abide by HIPAA policies.
- Report unauthorized use or disclosure of PHI immediately to supervisor or HIPAA security officer.
- Work well under pressure and meet multiple deadlines.
- Demonstrate cooperative behavior with supervisors, colleagues, clients, and the community.
- Perform other duties as needed.
Requirements
- 1 year experience as a custodian, janitor, or in a similar role, preferably in a healthcare setting.
- Knowledge of sanitation, infection control, and proper handling of cleaning chemicals procedures, especially in a clinical setting.
- Possession of Guard Card or ability to obtain one within 6 months of hire.
- Must be able to meet the Guard Card eligibility requirements.
- Must be able to maintain a valid Guard Card during employment.
- Must obtain CPR certification within 90 days and keep it current at all times.
- Must provide TB and Physical clearance prior to start date.
- Ability to use basic equipment (e.g., vacuums) and groundskeeping tools (e.g., blowers, weed eater, hedge cutters).
- Previous experience using a variety of hand tools and equipment.
- Physical stamina to stand, walk, lift, bend, squat, twist, and work in various weather conditions.
- Lift up to 50 pounds regularly.
- OSHA and CPR training are required annually.
- A post job offer, pre-employment Physical, TB test, and Vaccination Clearance are required as a condition of employment.
- May be asked to get a Department of Justice Fingerprinting and/or Federal, State, County criminal background check clearance.
- Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.
Skills
- De-escalation skills
- Basic equipment operation
- Landscaping tools operation
- Hand tools operation
- Customer service
Location
- San Francisco, CA
Work Type
- On-Call
- Full Time
- 40 Hours per week
- 100% FTE
Experience Level
- 1 year experience
Education Level
- High school diploma or GED
Salary/Compensations
- $23.15 - $23.15 Hourly
Benefits
- Competitive salaries
- Personal time off (PTO)
- Sick/vacation leave program
- Employer contribution 403(b) retirement plan
- Medical insurance
- Vision insurance
- Dental insurance
- Flexible spending
- Group term life insurance
- Voluntary life insurance
About the Company
- The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).
Equal Opportunity
- Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.
- Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
- Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations.
- NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.