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About the Role
The Pricing Operations Analyst plays a critical role in billing, alternative fee arrangements, and system administration. This position coordinates the setup and maintenance of pricing-related data, including alternative fee arrangements (AFAs), rates, and complex discounting. The role supports the timely flow of billing rate information to the billing team, including the electronic billing team, to facilitate prompt invoice submission. The role will also involve interaction with external clients and has a direct impact on the firm’s bottom line.
Responsibilities
- Troubleshoot fee execution issues through data analysis and understanding of firm systems.
- Collaborate with internal and external clients on fee agreement execution to meet team goals.
- Advise on and maintain best practices for executing alternative fee arrangements (AFAs).
- Administer approved AFAs in the accounting system (3E) for accurate and timely billing.
- Monitor and triage incoming requests from a centralized team mailbox.
- Design, build, and implement tools and processes to better control and maintain AFAs.
- Review new matter openings to ensure approved pricing is applied accurately and timely in the accounting system.
- Analyze the firm's portfolio of AFAs to inform decisions on firm approval.
- Advise on opportunities to improve data and processes to reduce configuration time and prevent fee losses.
- Assist with the yearly price renewal process by reviewing current AFAs and auditing terms for accuracy.
Requirements
- Bachelor's degree or higher in accounting, finance, or business administration.
- Experience with financial database software, particularly in the professional services industry.
- Two or more years of experience working with sensitive financial data and reporting within a law firm or service industry.
- Demonstrated expertise with MS Excel, including advanced features like pivot tables, VLOOKUP, filtering, graphs, and advanced formulas.
- Demonstrated excellence in both written and verbal communication skills.
- Superior customer service focus.
- Demonstrated ability to work in challenging, time-sensitive, and dynamic environments.
- Must be a team player with strong interpersonal skills and a commitment to a proactive, collaborative environment.
- Strong analytical and critical thinking skills.
- Requires a strong work ethic; ability to quickly adapt to shifting priorities.
- Capable of carrying out routine tasks with limited direction/supervision.
- Ability to work outside of established business hours and adjust personal schedule to meet deadlines.
Skills
- Knowledge of 3e a plus
- MS Excel (advanced features)
- Pivot tables
- VLOOKUP functionality
- Filtering
- Graphs
- Advanced formulas
- Written communication skills
- Verbal communication skills
- Customer service
- Interpersonal skills
- Analytical skills
- Critical thinking skills
- SQL (highly desired)
Location
- Boston
- New York
Work Type
- Hybrid
Experience Level
- Two or more years of experience
Education Level
- Bachelor's degree or higher
Salary/Compensations
- Boston: $77,000 - $117,450
- New York: $84,000 - $128,100
Benefits
- Comprehensive Total Rewards package
- Comprehensive health and well-being benefits
- Personal and professional development
- Career growth opportunities
- Collegial and supportive culture
- Eligible for a discretionary bonus based on performance
About the Company
- Ropes & Gray is a preeminent global law firm.
- The firm has been ranked in the top three on The American Lawyer's A-List for eight consecutive years.
- Ranked #1 on Law.com's UK A-List twice in the past three years.
- The firm has approximately 2,500 lawyers and professionals.
- Serves clients in major centers of business, finance, technology, and government.
- Locations include Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
- Recognized for leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Equal Opportunity
- Ropes & Gray is an equal opportunity employer.