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About the Role
As a Digital Transformation Intern (AI & Process Improvement), you will be assigned to a delivery pod to understand current business processes, identify areas for improvement, build AI-enabled solutions, test them with users, and assist in their production deployment. You will work with enterprise-wide functions and leverage tools like Microsoft Copilot and Azure AI Foundry.
Responsibilities
- Understand the current state of business processes by meeting with stakeholders and mapping workflows.
- Identify opportunities for improvement by assessing problems and shaping potential solutions.
- Develop business cases with clear value propositions and required investments.
- Build AI-enabled solutions, assistants, agents, and automations using Microsoft Copilot and Azure AI Foundry.
- Leverage tools like PowerBI dashboards or Power Automate workflows to enhance data access and reduce manual work.
- Test and refine solutions with users, gather feedback, and measure effectiveness.
- Manage the practical aspects of deployment, including documentation, training, and handover.
- Learn and grow with support from mentors and exposure to function leaders.
Requirements
- Currently enrolled in an undergraduate program and will return to studies after the placement.
- Students at different stages of their degree are welcome, including those pursuing an internship or completing their first work term.
- Must be genuinely AI-native, instinctively using AI tools.
- Possess functional grounding in areas such as finance, human resources, or operations.
- Ability to understand how a business function works and build adopted AI solutions.
- Third or fourth-year student in programs like business, commerce, finance, human resources, operations management, industrial engineering, information systems, or analytics.
- Returning to study after the placement or graduating shortly after.
- Evidence of understanding how work gets done and building improvements.
- Practical sense of what AI tools are good at and their limitations.
- A desire to fix inefficient processes.
- Experience building automations, workflows, agents, scripts, or applications (low-code or otherwise).
- Ability to explain technical ideas to non-technical audiences.
- Capability to run working sessions with senior individuals.
- Strong writing skills.
- Commitment to a full-time placement of four or eight months beginning in January 2027.
- Meet 70% of the qualifications if unable to meet all.
Skills
- AI-enabled solutions
- Process improvement
- Microsoft Copilot
- Azure AI Foundry
- PowerBI dashboards
- Power Automate workflows
- Data analysis
- Communication
- Problem-solving
- Lean (asset)
- Six Sigma (asset)
- Process mapping (asset)
Location
- Remote
- Vancouver (in-person sessions twice a month)
- Toronto (in-person sessions twice a month)
Work Type
- Full-time internship
- Co-op placement
- Remote
Experience Level
- Internship
- Co-op
Education Level
- Undergraduate program
Salary/Compensations
- $65,000 annualized and prorated based on internship term
Benefits
- Mentorship and learning opportunities
- Hands-on experience with enterprise AI tools
- Exposure to different business functions
- Opportunities to share work with senior leaders
- Supportive environment prioritizing health and wellbeing
- Resources for mental, physical, and psychological needs
- Culture of respect, openness, support, and communication
- Certified Great Place to Work®
About the Company
- WELL Health Technologies is an innovative technology-enabled healthcare company focused on positively impacting health outcomes by empowering healthcare practitioners and patients.
- WELL has developed a comprehensive practitioner enablement platform including virtual care, digital patient engagement, EMR, RCM, and data protection services.
- The company powers healthcare practitioners both within and outside its own service offerings.
- WELL owns and operates Canada's largest network of outpatient medical clinics and provides a leading multi-national multi-disciplinary telehealth offering.
- WELL Health Technologies is publicly traded on the Toronto Stock Exchange (TSX: WELL).
Equal Opportunity
- Recognizes that the best way to serve diverse patient communities is by reflecting that diversity.
- Proud of its diverse, equitable, and inclusive organization with almost 65% female team members and 70% visible minority leadership.
- Committed to fostering a diverse, inclusive, and accessible workplace.
- Welcomes and celebrates diversity across ability, race, gender identity, sexual orientation, and lived experience.
- Strives to create an environment where differences are valued and contribute to collective success.