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About the Role

The Steinhart Aquarium is seeking a Registration and Operations Manager to oversee the Institutional Recordkeeping Program, ensuring records are up-to-date with AZA standards. This role also manages departmental operations, including safety, scheduling, and volunteer coordination. The position requires minimal oversight and accountability for managing collection inventory, animal transactions, and program elements to enhance husbandry, breeding, conservation, and medical health advancements.

Responsibilities

Oversee the Institutional Recordkeeping Program for the Steinhart Aquarium.
Ensure all records are kept up to date and in accordance with AZA best practices and industry standards.
Manage and maintain collection inventory, animal transactions (loans, acquisitions and transfers), births and deaths, transfers between enclosures, and behavioral and reproductive notes.
Track safety and compliance programs.
Schedule meetings and staff training sessions.
Coordinate the recruiting and onboarding of departmental volunteers.
Maintain the Steinhart Aquarium Institutional Recordkeeping Program.
Assist departmental managers in maintaining all protocols, procedures, recordkeeping and standards.
Manage the Steinhart Aquarium’s animal database, digital workflow, and federal and state permits.
Ensure the accuracy and integrity of animal collections data in the ZIMS global database.
Track the daily ins and outs of the collection through departmental systems such as PI Reports and Mortality Reports.
Train and onboard all new staff to recordkeeping systems, policies, and standards.
Activate/deactivate staff ZIMS accounts.
Ensure all departmental state and federal permits are accurate, up to date, and renewed on schedule.
Complete all annual reporting requirements on schedule.
Monitor, maintain, and update digital workflow and permissions systems in Formstack.
Monitor, maintain, and update Google sites page, team drives, and Google email groups.
Process new graphic ID requests for the Steinhart Aquarium and Rainforest exhibits.
Collaborate to create and produce digital and printed graphics.
Support the Curator of Aquarium Operations to ensure operation within safety and regulatory guidelines.
Onboard new staff members and manage key and badge access for the department.
Schedule and track departmental meetings.
Ensure timely completion of all safety training.
Take and distribute meeting minutes.
Track key departmental assets.
Coordinate the onboarding of new aquarium staff.
Manage departmental accounts with vendors.
Coordinate volunteer recruitment and placement.
Track volunteer check-ins and maintain training logs.
Serve as liaison between the aquarium and volunteer services.
Participate in relevant Academy committees and workgroups, professional associations and partnerships with outside organizations.
Present science and educational programs to the general public, media and in professional meetings.
Interact with professional colleagues, guests, the media and the general public in a professional manner.
Follow all Academy safety regulations.
Perform other job-related duties as assigned.

Requirements

Must have completed three (3) years in a paid full-time registration role, or similar position(s) in a public aquarium or zoo.
Advanced working knowledge of public aquarium and zoo operations, including record keeping, and permitting.
Knowledge of concepts, principles, and practices of professional museum and zoo registration methods and standards.
Knowledge of inventory accession and record-keeping practices.
Knowledge of zoological nomenclature, zoology and taxonomy.
Knowledge of the laws regulating animal acquisition, disposition, exhibition, husbandry standards, and transportation into California, within the U.S., and abroad is desirable.
Knowledge of statistics and population management skills is desirable.
Experience with computers, Google suite and similar workplace applications, and animal recordkeeping software (especially ZIMS).
Ability to collect and collate information from a variety of sources into concise and accurate reports.
Excellent verbal and written communication skills.
Excellent attention to detail and organizational skills.
Working knowledge of USDA and AZA standards for animal care and welfare.
Ability to work weekends, evenings, and holidays.
Effective verbal and written communication skills.
Effective organizational and problem solving skills.
Ability to multitask, adapt, and prioritize.
Ability to work as a member of a team and engage in a culture that promotes trust, respect, and accountability.
Ability to read and interpret documents such as departmental protocols, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to utilize web-based communication and collaboration applications.
Ability to perform repetitive motions 75% of the time.
Requires the ability to stand, sit, walk, and reach with hands and arms, and talk or hear.
Must be able to work a computer.
Must be able to climb stairs and ladders.

Skills

Registration
Recordkeeping
Animal Records Database Management
Permitting
Formstack
Google Suite
Graphics Processing
Safety and Compliance
Departmental Administration
Volunteer Management
ZIMS
PI Reports
Mortality Reports
AZA Standards
USDA Standards
OSHA Standards
Communication
Organization
Problem Solving
Multitasking
Adaptability
Prioritization
Teamwork
Attention to Detail

Location

San Francisco, California

Work Type

Full-Time
Onsite

Experience Level

3 years in a paid full-time registration role or similar position(s) in a public aquarium or zoo

Education Level

Bachelor’s degree in Biology, Zoology, Marine or Aquatic Biology or a related field (Preferred)

Salary/Compensations

$82,202.00

Benefits

Comprehensive benefits package

About the Company

Founded in 1853, the California Academy of Sciences is a globally renowned, AZA-accredited non-profit scientific and cultural institution located in San Francisco’s Golden Gate Park.
Home to a world-class planetarium, aquarium, rainforest, research institute, and natural history museum—all under one living roof.
Mission is to regenerate the natural world through science, learning, and collaboration.
Living collection reflects Earth’s vast biodiversity, consisting of nearly 60,000 animals representing over 800 species.
Research collections are the largest west of the Mississippi, spanning nearly 46 million plants, animals, fossils, and cultural artifacts.
Diverse team includes leading biodiversity scientists, educators, storytellers, designers, and communicators passionate about advancing knowledge and catalyzing action.
Work connects people to the natural world and empowers them to protect it.
Mission-driven community that values curiosity, collaboration, and innovation.
Staff share a commitment to executing a new strategic plan to strengthen financial foundations, cultivate a vibrant internal culture, and foster smart growth.
Steinhart Aquarium is one of the most biologically diverse and interactive aquariums on Earth.
Home to more than 60,000 live plants and animals, representing more than 1,000 unique species.
Offers guests an unprecedented view of underwater and terrestrial habitats.

Equal Opportunity

The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).