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About the Role
The Key Carrying Lead is responsible for executing brand standards and enhancing the teammate experience. As the in-store expert for their department, this role focuses on delivering exceptional customer service and providing direction to teammates, while leading by example with empathy, optimism, and collaboration.
Responsibilities
- Supports building and hiring a strong team by observing in-store interviews and department tours.
- Builds a people-first culture by connecting with every teammate to build mutual trust and respect.
- Plans and organizes daily assignments, game plans, projects, or store events with guidance.
- Strategically leverages teammates to ensure brand standards, programs, and processes are executed.
- Assists store leadership with general supervision, including opening/closing, Front End and Cash Office functions.
- Performs firearms sales in compliance with regulations, where applicable.
- Upholds company merchandising and presentation standards.
- Assists with training teammates on company procedures and programs.
- Maintains company loss prevention standards and controls in their department.
- Prioritizes coaching and developing oneself and others, teaching the 'why' behind tasks.
- Leads by example to support the organization's vision and store goals.
- Creates an inclusive store environment where everyone feels welcome, safe, and respected.
- Adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
Requirements
- Flexible availability, including nights, weekends, and holidays.
- Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items repetitively.
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Skills
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & Aligns
Location
- In-store
Work Type
- Full-time
Experience Level
- Prior retail sales experience (or customer-focused experience) preferred.
Salary/Compensations
- $19.00 - $27.00 per hour
Benefits
- Generous suite of benefits
- Compliance with all state paid leave requirements
About the Company
- At DICK’S Sporting Goods, we believe in how positively sports can change lives.
- We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
- If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Equal Opportunity
- We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.