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About the Role
We're hiring a Senior Manager, People Operations to own HR end to end, including payroll, benefits, employment tax, compliance, employee relations, and our HRIS. You'll be our senior-most HR leader, reporting to the Chief of Staff and partnering closely with the CEO. This role supports both U.S. employees and an international contractor population. It's a hands-on position focused on maintaining accurate day-to-day operations while improving existing processes to mature the HR function with business growth. The ideal candidate is an experienced HR or People Ops manager ready to own the entire function, with opportunities for growth towards a Director level.
Responsibilities
- Run multi-state payroll, audits and reconciliations, and resolve issues quickly
- Own benefits administration, annual renewal, open enrollment and broker relationships, with clear employee communication
- Keep employment tax filings and registrations accurate and on time
- Manage compliance for our global contractor population
- Lead the migration to BambooHR, including data cleanup, testing, parallel payroll runs, cutover and adoption
- Own PeopleOps systems, vendors and budget
- Keep employee data clean and audit-ready
- Handle HR cases: investigations, corrective action, performance issues, accommodations and terminations
- Coach managers through sensitive situations, and bring in outside counsel when needed
- Own the handbook, policies and compliance calendar (I-9, EEO-1, ACA, leave laws, postings)
- Own onboarding through offboarding, including new-hire orientation
- Turn manual, inconsistent processes into documented, repeatable ones
- Partner with leaders on performance management, role clarity and org design
- Lead and develop 2 PeopleOps Generalists (global contractors)
- Work daily with IT Support, Facilities and Recruiting on onboarding, offboarding, access and hiring
- Act as HR Business Partner to department leaders
- Partner directly with the CEO and leadership team, bringing data, risks and clear recommendations
Requirements
- Minimum of 6 years of progressive HR / People Operations experience
- Includes 2+ years at a startup or high-growth company with 100+ employees
- Led at least one full HRIS or payroll system migration from kickoff through go-live
- Hands-on ownership of payroll, benefits and employment tax compliance
- Deep employee relations experience, including investigations and terminations
- Experience in B2B SaaS or another fast-growing, sales-led tech company
- Experience managing people, contractors and vendors, including global contractors
- A track record of building buy-in at the executive level
- Proven ability to turn manual processes into scalable ones with limited tools
- A go-getter who advocates at the right time with phased plans
- Growth mindset: curious, coachable and quick to adapt
- Must be authorized to work in the United States
- Unable to provide visa sponsorship at this time
Skills
- Payroll
- Benefits administration
- Employment tax
- Compliance
- Employee relations
- HRIS management
- HRIS migration
- BambooHR
- Gusto
- Performance management
- Onboarding
- Offboarding
- Policy development
- Team leadership
- HR Business Partnering
Location
- Austin
- Charlotte
Work Type
- In-office
- Full-time
Experience Level
- Senior Manager
- Director level potential
Education Level
- SHRM-SCP, SPHR or similar certification (Nice-to-have)
Salary/Compensations
- $115,000 to $140,000
Benefits
- Medical, dental and vision coverage
- 15 days of PTO for vacation, mental wellness and sick time
- 10 paid holidays
- 8 weeks of paid parental leave
- 4 weeks additional paid parental leave through FMLA
- 401(k) with a company match of up to 3%
About the Company
- Olly Olly is an equal opportunity employer.
Equal Opportunity
- We welcome applicants of all backgrounds and do not discriminate on the basis of any protected characteristic.