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About the Role
As a Member Service Consultant (MSC), you will provide exceptional experiences to our Members by selling Memberships and merchandise. You will also be required to make car rental reservations, take passport photos, issue International Driving Permits, and educate Members on Travel Insurance options.
Responsibilities
- Sell Memberships and merchandise
- Make car rental reservations
- Take passport photos
- Issue International Driving Permits
- Educate and provide Travel Insurance options to Members
Requirements
- 2-3 years customer service and sales experience in a retail environment
- Available to work flexible store operation hours
- TICO certification completion or working towards/ willing to complete
Skills
- Excellent communication skills both written and oral
Work Type
- Full-time
Experience Level
- 2-3 years
Education Level
- Post-secondary education in Travel and Tourism, or related field is a strong asset
Salary/Compensations
- Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement.
About the Company
- At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad.
- As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind.
- With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection.
- Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members.
- CAA Services (CAA SCO) is a member of the CAA Club Group of Companies.
- Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
- Join our growing team where everyone belongs!
Equal Opportunity
- We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation.
- CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.
- If you require an accommodation, please notify us and we will work with you to meet your needs.