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About the Role
Help shape clinical experiences that make healthcare providers’ work more efficient. We’re looking for a Senior Product Manager who combines strong product judgment with a hands-on, experimental approach, using AI tools, rapid prototyping, and clinician feedback to turn complex problems into meaningful product improvements. You’ll lead several related encounter and visit workstreams across shared and specialty-specific experiences, including opportunities to use AI to improve workflow efficiency. This individual contributor role combines product strategy and discovery with Scrum Product Owner responsibilities. You’ll partner closely with UX, Engineering, Data Science, and Clinical Informatics to validate ideas, deliver solutions, and measure customer value.
Responsibilities
- Own discovery, strategy, and delivery across related workstreams, setting priorities, roadmaps, and measurable objectives.
- Prototype to learn, working with UX and Engineering to test ideas with clinicians and resolve key uncertainties before committing significant engineering investment.
- Serve as Scrum Product Owner, prioritizing backlogs, writing clear specifications and user stories, and making decisions about scope and sequencing.
- Make AI tools part of everyday product work, from customer feedback synthesis to prototyping and analysis, sharing approaches that help teams learn and deliver faster with appropriate human review.
- Resolve dependencies and trade-offs across teams.
- Lead launches with customer-facing partners, measure adoption and outcomes, and iterate.
- For AI-enabled clinical features, partner with Engineering, Data Science, Analytics, Clinical Informatics, and Patient Safety to define evaluation criteria for accuracy, bias, data quality, and safety, and establish responsible rollout and monitoring approaches.
Requirements
- 5+ years of product management experience strongly preferred, with a track record of shipping products and measuring customer outcomes.
- Strong understanding of clinical workflows and healthcare enterprise needs, gained through designing products with and for providers and clinicians, direct clinical practice, or related healthcare experience.
- Experience as a Product Manager or Product Owner on Agile or Scrum teams, partnering closely with Engineering and UX.
- Practical experience using AI tools for product discovery, prototyping, or development.
- Experience shipping AI-enabled clinical products is a plus.
- Bachelor’s degree in a related field or equivalent experience.
Skills
- Product judgment
- Hands-on, experimental approach
- AI tools
- Rapid prototyping
- Clinician feedback
- Product strategy
- Product discovery
- Scrum Product Owner responsibilities
- UX
- Engineering
- Data Science
- Clinical Informatics
- Customer discovery
- Business decisions
- Delivery
- Agile
- Scrum
- Customer feedback synthesis
- Analysis
- Evaluation criteria for accuracy, bias, data quality, and safety
- Responsible rollout and monitoring approaches
Location
- Boston, MA
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $141,000 - $239,000
Benefits
- Health benefits
- Financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Dog-friendly offices
- Flexibility
- Digital collaboration tools
- Sponsorship of events (book clubs, external speakers, hackathons)
- Company culture based on learning
- Support of an engaged team
- Inclusive environment
About the Company
- Our vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients.
- Our talented employees, athenistas, spark the innovation and passion needed to accomplish our vision.
- We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
- We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
- Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Equal Opportunity
- Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
- We prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.