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About the Role
As a Restaurant Manager, you are key to our business. You will be responsible to maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan. Additional duties include motivating the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability, hiring, training, and monitoring the development of staff.
Responsibilities
- Recruit, hire, train, and schedule team members.
- Foster a guest-first culture and resolve employee or customer issues promptly.
- Oversee daily store openings/closings, food safety, inventory control, and waste reduction.
- Meet labor budget and ensure compliance with health regulations.
- Monitor and control labor and food costs to hit profitability metrics and sales goals.
- Execute new product rollouts, marketing windows, and sampling campaigns strictly according to franchise and corporate guidelines.
- Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan.
- Motivate the team to complete the sales process.
- Ensure customer satisfaction.
- Comply with company procedures.
- Maximize productivity and profitability.
- Monitor the development of staff.
Requirements
- 1-3 years of quick service restaurant, retail or hospitality management experience.
- Open availability is required, specifically early mornings, weekends, and holidays to manage peak rush windows.
- Reliable transportation.
- 3-5 years of experience in food & beverage service, management, hospitality, or retail environment.
Skills
- Strong multi-tasking under pressure.
- Proficiency with POS software.
- Basic math/financial acumen for inventory and cash handling.
Work Type
- Full-time
Experience Level
- Management
Education Level
- High school diploma or equivalent
About the Company
- Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day.
- At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities.
- Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way.
- We’re All IN’.