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About the Role

As an integral member of the ecosystem team for Otsuka’s ecosystem-based customer engagement model, the Medical Science Liaison (MSL) contributes to the development of the ecosystem strategic business plan and identifies key stakeholders vital to the ecosystem. The MSL is a credible partner responsible for providing clinical, scientific, and health economic information related to CNS disease states and the appropriate utilization of approved Otsuka products within an ecosystem.

Responsibilities

Contributes a clinical and scientific perspective to the local execution plan that addresses customer challenges, issues, and opportunities to bring about improved patient care and outcomes.
Builds, cultivates, and leverages external relationships with key scientific and medical customers and organizations within their territory.
Develops and maintains a deep and comprehensive understanding of the ecosystem to ensure alignment with Otsuka’s patient-centric strategy and priorities.
Serves as a credible source of evidence-based information that demonstrates the value of Otsuka and its products from the clinical, economic, and humanistic standpoint.
Builds and cultivates important internal working relationships across the matrix team to ensure an enterprise approach when working with customers.
Disseminates disease state and healthcare landscape information to customers in the field as defined by priorities.
Responsible for clinical and data-focused training of promotional and disease state speakers.
May serve as part of Otsuka’s speaker bureau in support of product educational needs across the territory.
Collects and submits medical insights that drive decision making and prioritization of evidence generation efforts and healthcare solutions.
Assists with Otsuka’s clinical trials program, including registrational, post-marketing and Investigator-Sponsored Trials (ISTs), health economic outcomes research, and other specific medical collaborations.
Provides clinical expertise and feedback regarding operational management of clinical trials to ensure optimal site selection and performance.
Participates as a mentor in peer functional and therapeutic development, including new hires.
Supports other areas of the organization including Safety & Pharmacovigilance, Sales Training medical education, and the Field Medical Center of Excellence for mentoring and sharing of best practices.

Requirements

MD/DO, PharmD or PhD in life sciences or Master's degree with equivalent psychiatry or CNS clinical experience.
Minimum 2 years of pharmaceutical medical affairs or relevant work experience.
Understanding of the interconnectivity of health systems, overall delivery of patient care, and experience working with healthcare professionals and other decision makers.
Strong business acumen; knows the industry, Otsuka's business model and value proposition, key competitors, and other marketplace factors/dynamics.
Able to identify solutions with the overall goal of improved patient outcomes.
Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence.
Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment.
Ability to lead others and project teams strategically.
Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions.
Strong understanding of industry legal, regulatory, and compliance landscape.
Ability to work in an ambiguous environment undergoing transformation.
Demonstrates behaviors aligned with the Otsuka Corporate Brand including Perseverance, Unconventional Thinking, and Humility.
Business travel, by air or car, up to 70% of time depending upon size of territory.

Skills

CNS disease states
Clinical information
Scientific information
Health economic information
Communication
Collaboration
Conflict resolution
Presentation
Strategic thinking
Problem solving

Location

Key city in territory

Work Type

Field-based
Full-time

Experience Level

Senior Manager

Education Level

MD/DO
PharmD
PhD in life sciences
Master's degree with equivalent psychiatry or CNS clinical experience

Salary/Compensations

Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity

Benefits

Comprehensive medical, dental, vision, prescription drug coverage
Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
Generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs

About the Company

Otsuka America Pharmaceutical, Inc. customer engagement approach is designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment.
This model is built around where patients get their care—locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The local “ecosystem approach” creates a unified focus among account management, medical, patient access, marketing and market access to engage local healthcare systems and identify opportunities to improve the patient experience.
Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps.

Equal Opportunity

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com.