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About the Role
This role provides compassionate support to clients and their families during challenging moments in the recovery process, focusing on advocacy, care coordination, and peer-based support for sustainable recovery outcomes.
Responsibilities
- Provide individualized support, education, and advocacy to clients and their families throughout the recovery process.
- Serve in a peer support role, offering lived-experience-informed guidance and encouragement.
- Facilitate case management for clients during Detox and Residential treatment stays.
- Assist with referrals to the appropriate level of care and support clients and families through care transitions.
- Facilitate crisis interventions when clinically appropriate.
- Support clients in transitioning back to work, home, or school while implementing continuing care recommendations.
- Assist clients in locating recovery-based and personal resources, including AA/NA meetings, Al-Anon, therapy, and community services.
- Collaborate with families to support their own recovery and recommend family treatment resources as needed.
- Coordinate with collateral supports to address each client’s unique needs.
- Communicate timely updates and pertinent information to the treatment team.
- Counsel and educate family members on how to effectively support their loved one.
- Provide client transportation when appropriate.
- Monitor client progress and adjust support services as recovery needs evolve.
- Maintain accurate, timely documentation in Aura and Salesforce in accordance with documentation standards.
- Uphold Mountainside’s Best-in-Class service standards, values, and policies.
- Participate in required trainings and complete additional duties as assigned.
Requirements
- Minimum of 2 years of experience and/or knowledge in substance use treatment.
- Valid Drivers License and Clean Driving Record required.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- High level of cultural competency with sensitivity to addiction, socioeconomic factors, and diverse populations.
Location
- New York, NY
Work Type
- Full-time
Experience Level
- 2 years of experience
Education Level
- Bachelor’s Degree in a related field preferred
Salary/Compensations
- $68,000 - $75,000 per year
Benefits
- Comprehensive benefit package
- Paid Time Off (which increases after 1 year with Mountainside)
- Paid holidays, including a Multicultural Holiday
- 401(k) with employer matching
- Free meals while working on the Canaan campus
- Monthly $100.00 wellness reimbursement
About the Company
- Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients.
- Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction.
- Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff.
- We believe that every employee, regardless of position, plays a vital role in our success.
- We strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Equal Opportunity
- Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.