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About the Role

This role serves as the primary security and hospitality presence, ensuring a welcoming, professional, and secure experience for employees, executives, clients, business partners, and guests. This role combines corporate security expertise with a high level of discretion, organization, and customer service to support daily office operations.

Responsibilities

Serve as the primary security and workplace presence, maintaining a visible, professional, and welcoming environment for employees, executives, clients, and guests in our New York city headquarters.
Monitor access to office spaces and enforce identification, visitor management, badging, escort, and access-control procedures.
Identify, document, and escalate security concerns, suspicious activity, safety issues, and unauthorized access incidents.
Coordinate with Corporate Security, the Security Command Center, building security, and emergency responders during incidents, drills, and elevated-security situations.
Manage visitor registration, guest arrivals and departures, host notifications, and reception operations while delivering a high-quality guest experience.
Support workplace safety initiatives, including emergency preparedness, safety communications, training, drills, and compliance documentation.
Assist employees and visitors during emergencies and help maintain site-specific response, evacuation, and business continuity procedures.
Provide logistical and front-of-house support for executive meetings, leadership events, client visits, Board activities, and other high-profile gatherings.
Coordinate executive protection activities and safeguard confidential information related to executive schedules, visitors, and security arrangements.
Serve as the onsite liaison for workplace and facility issues, coordinating vendor access, reporting maintenance concerns, and supporting office operations, inspections, and recovery efforts.

Requirements

High school diploma or equivalent
5+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
Experience interacting professionally with executives, clients, visitors, vendors, and employees
Strong customer service skills combined with sound security awareness and situational judgment
Excellent verbal and written communication, organization, and attention to detail
Ability to manage competing priorities and respond effectively when schedules, visitor needs, or workplace conditions change
Ability to remain calm, professional, and service-oriented during emergencies, disruptions, or difficult interactions
High integrity, discretion, and respect for confidential information
Trained in verbal and physical de-escalation techniques
Working proficiency with Microsoft Outlook, Teams, Word, and common visitor or workplace management systems
Associate or bachelor’s degree in Security Management, Criminal Justice, Hospitality, Business Administration, Facilities Management, or a related field
7+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
Experience in financial services, insurance, professional services, a corporate headquarters, or another executive office environment
Experience supporting senior executives, leadership events, client meetings, or high-profile visitors
Experience with visitor management, access control, incident reporting, emergency preparedness, facilities ticketing, or meeting coordination
CPR, AED, first aid, emergency response, or workplace safety training
Familiarity with New York City building operations and emergency preparedness practices
Office environment 5 days a week
Ability to work onsite and provide occasional early-morning, evening, or special-event coverage.
Regular and predictable onsite attendance Monday through Friday is essential due to the role’s floor-level security, guest reception, safety, and executive support responsibilities.
The role requires regular movement throughout the office, up and down stairs, and may include extended periods at the reception or security station.
Occasional schedule adjustments may be required for executive visits, events, emergencies, or other business needs.
The role may involve handling confidential, sensitive, or security-related information.
Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes.
At this time, this role is not eligible for immigration-related employment authorization sponsorship.

Skills

Corporate security
Executive reception
Workplace services
Hospitality
Facilities coordination
Executive support
Client-facing
Customer service
Security awareness
Situational judgment
Verbal communication
Written communication
Organization
Attention to detail
Managing competing priorities
Responding effectively to change
Calmness under pressure
Professionalism
Service-orientation
Integrity
Discretion
Confidentiality
Verbal de-escalation
Physical de-escalation
Microsoft Outlook
Microsoft Teams
Microsoft Word
Visitor management systems
Workplace management systems
Security Management
Criminal Justice
Business Administration
Facilities Management
Financial services
Insurance
Professional services
Corporate headquarters
Executive office environment
Senior executive support
Leadership event support
Client meeting support
High-profile visitor support
Access control
Incident reporting
Emergency preparedness
Facilities ticketing
Meeting coordination
CPR
AED
First aid
Emergency response
Workplace safety training
New York City building operations

Location

New York City

Work Type

Onsite
Full-time

Experience Level

5+ years
7+ years

Education Level

High school diploma or equivalent
Associate or bachelor’s degree

Salary/Compensations

$100,000 - $130,000 annually

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually
Ten (10) paid holidays per year
Be Well Company holistic wellness program
Wellness Coaching
Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

About the Company

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward.
We understand the potential of leveraging the talents of a diverse workforce.
We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
We believe everyone deserves to live their best life.
More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide.
Our insurance, retirement, and investment solutions help people make the most of what’s important to them.
We’re empowered by a vast agent network covering North America, with diversity to match.
Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play.
United in our purpose, we help people create the financial freedom to live life on their terms.
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities.
These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people.
It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.
For more information, visit transamerica.com.
Aegon acquired the Transamerica business in 1999.
Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.
It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives.
As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

Equal Opportunity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals.
We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs.
This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity.
ERGs are open to all employees.
They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.