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About the Role
We're looking for a Content Writer to help Pace tell the stories that define our company and category. You'll turn customer outcomes, executive narratives, product launches, and complex ideas about AI and insurance into content that the industry relies on.
Responsibilities
- Develop customer stories by interviewing customers and internal teams to create case studies, profiles, videos, and other proof of Pace's impact.
- Write launch narratives by partnering with product marketing to create product announcements, launch blog posts, website copy, and supporting content.
- Adapt long-form work into social content, email, sales collateral, event programming, and other formats.
- Own the editorial process by building a calendar, managing reviews, coordinating contributors, and overseeing publication.
- Protect Pace's voice by maintaining a clear, credible, and distinctive standard across all published content.
Requirements
- Have 2+ years of experience in content, customer marketing, integrated marketing, journalism, communications, or another writing-intensive role.
- Possess exceptional writing and editing skills with a portfolio demonstrating clarity, range, judgment, and a strong sense of narrative.
- Know how to interview customers, executives, and technical experts, ask strong follow-up questions, and find credible story details.
- Can translate complex technical or industry-specific ideas without flattening them or relying on jargon.
- Are comfortable starting with messy information and creating structure independently.
Skills
- Content writing
- Customer marketing
- Integrated marketing
- Journalism
- Communications
- Editing
- Interviewing
- Narrative development
- Content adaptation
- Editorial process management
- Brand voice maintenance
- Writing about AI
- Writing about infrastructure
- Writing about financial services
- Writing about insurance
- Multimedia storytelling
- Product launch support
- Executive communications
- Lightweight PR
Location
- New York
- London
Work Type
- In-person
Experience Level
- 2+ years of experience
About the Company
- Pace is building a talent-dense team where teammates grow into leaders.
- The team values integrity and a desire to have a massive impact on the world.
- The ambition is to build a $100bn+ outcome across vertical services.
- Pace aims to be the best place to learn, deliver impact, and advance career paths.
- Pace is a <40 person team based in-person across New York and London.
- The company is positioned with leading customers and top investors to make a real impact on one of the largest industries in the world.