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About the Role
Pierce Washington is creating a next-generation Total Commerce Company and is seeking an experienced, hands-on Salesforce Consultant with expert Business Analyst skills specializing in Revenue Cloud to design and implement CPQ solutions. This role involves collaborating with clients to understand their needs and deliver excellence in quote-to-cash automation.
Responsibilities
- Identify and document business processes.
- Gather, synthesize, and translate business requirements into user stories.
- Complete declarative configurations for Salesforce Revenue Cloud projects.
- Co-lead discovery workshops to gather, define, and document business processes and functional requirements.
- Document requirements in the form of process flow diagrams and user stories.
- Participate in the creation of prototypes and proof-of-concepts.
- Demonstrate solution functionality to client stakeholders.
- Develop implementation estimates and plans for delivery phases.
- Design user story test scripts and participate in end-user acceptance testing.
- Communicate Salesforce Revenue Cloud capabilities, limitations, and best practices to clients.
- Develop and present solution options, evaluating declarative configuration against code.
- Perform impact analysis for scope change requests.
- Document changes to requirements, configuration, and data mapping.
- Participate in training content development and delivery.
- Follow and understand new Salesforce product and technical capabilities.
Requirements
- 3+ years of Salesforce industry experience in a consulting capacity.
- Proven understanding of the software development lifecycle.
- Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects (at least 6 months duration each).
- Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
- Ability to serve as a liaison between business and technical teams.
- Skilled at defining and documenting current and future state business processes and requirements.
- Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services.
- Excellent client-facing written and oral communications skills.
- Experienced in executing gap analysis and requirements traceability matrices.
- Experienced in project management theories, practices, and methods including Agile.
- Active Salesforce certifications or ability to achieve relevant certifications within the first several months.
- Required Salesforce certifications: Administrator, CPQ Specialist.
- Bachelor’s degree in business, computer science, or engineering.
Skills
- Salesforce Revenue Cloud
- CPQ (Steelbrick)
- Declarative configurations
- Products and price books
- Price rules
- Flows
- Advanced approvals
- Discounting
- Quoting
- Invoicing
- Amendment and renewal processes
- Sales Cloud
- Service Cloud
- Software development lifecycle
- Business Analyst
- Consultant
- Custom development concepts
- Lightning components
- Apex
- Triggers
- Web services
- Gap analysis
- Requirements traceability matrices
- Project management
- Agile
- Visio
- JIRA
- Prodly
- Copado
- DigitalRoute
- DocuSign CLM
- Conga Contracts
- Xactly
- Zilliant
- PROS
- Avalara Tax
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years of Salesforce industry experience
- Prior experience on 2+ CPQ projects
Education Level
- Bachelor’s degree in business, computer science, or engineering
- Administrator certification
- CPQ Specialist certification
- Billing Specialist Superbadge
- Advanced Billing Specialist Superbadge
- Sales Cloud Consultant certification
- Service Cloud Consultant certification
- Experience Cloud Consultant certification
Benefits
- Competitive compensation package
- Health, dental, life & disability insurance
- Flexible, collaborative work environment
- Commitment to work life balance
About the Company
- Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process.
- Creating a next-generation Total Commerce Company and will own the Total Commerce category.
- Completed over 100 CPQ projects enabling leading enterprise companies.
- Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries.
- Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: implementing CPQ, eCommerce and Billing & Subscription Management solutions and integrating those solutions to ERP and other enterprise systems.
- Commitment to each client’s success is the foundation on which Pierce Washington was built.
- Commitment to each employee’s personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork.