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About the Role

The London HART Hub is a low barrier recovery-oriented space supporting individuals experiencing homelessness with mental health and addiction needs. It connects clients to a continuum of care, including transitional supportive housing, basic needs, healthcare, peer supports, employment, and mental health and addiction services.

Responsibilities

Provide intake, screening, assessment and treatment planning
Support clients on their journey towards physical/mental health improvement
Ensure clients basic needs are being met (e.g., provision of food, showers, hygiene and a place to rest)
Provide referrals to other supports and resources to maintain overall wellness
Assist with the development of care plans, navigating local services, and engaging in proactive crisis intervention
Provide one-on-one and group counselling sessions with a strengths-based wellness approach
Ensure client record is updated with changes in circumstances, housing, medications, health conditions, diagnoses, etc.
Provide navigation assistance, connection to resources, and collaboration with established justice supports for those involved with the criminal justice system
Provide accessible options for communication for clients with varying needs and literacy levels
Assist with transportation needs upon intake, including obtaining travel assistance
Provide integrated care plans that encompass acute and primary care, mental health, addictions, income, transportation and safety
Provide support for additional HUB sites as required
Provide guidance with income planning, applications (e.g., ODSP, OW, CPP), and tax filing
Provide connections to employment support programs
Provide strategies to access barriers, build confidence and improve employability
Provide 24/7, on-site support to help individuals maintain stable housing at HART Hub
Facilitate ongoing conversations around housing goals to secure suitable housing
Provide rapid connection to housing stability resources

Requirements

Completed post-secondary education in a mental health or addictions related field
Valid Driver’s License: G class required
Transportation of clients in personal vehicle required; two million-dollar ($2,000,000.00) liability insurance required
Current, satisfactory Police Vulnerable Sector Check (PVSC)
Demonstrated ability to attend work regularly

Skills

Non-Violent Crisis Intervention (NVCI)
ASIST Suicide Intervention
Standard First Aid
Working with individuals with addictions or problematic substance use
Working with individuals with no fixed address
Residential/community housing experience
Familiarity with the Residential Tenancies Act
Crisis intervention/management
Crisis resolution
Working with individuals with an ABI or Developmental Disability
Working in a community-based setting
Knowledge of mild, moderate & serious mental illnesses
Bilingual in both official languages

Location

London, Ontario (London Zone)

Work Type

Part-Time
Contract
Onsite

Experience Level

Level 1
Grid progression based on seniority up to Level 8

Education Level

Post-secondary education in a mental health or addictions related field

Salary/Compensations

Starting rate: $27.14 per hour (Level 1 – Direct Service)
Wage differential: $30.01 per hour for Level 1 – Direct Service, Regulated
Non-regulated grid progression up to $34.41 per hour
Regulated grid progression up to $37.26 per hour
Premiums of $2.00 per hour for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts

Benefits

9% in lieu of benefits
Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

About the Company

Canadian Mental Health Association Thames Valley Addiction and Mental Health Services is the full business name.

Equal Opportunity

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities.
If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca.