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About the Role
Any Baby Can is seeking an experienced Program Coordinator to support the Nurse-Family Partnership program by planning and coordinating a wide range of programmatic and administrative support services. This position is an important link between the program staff, agencywide staff, and clients, and requires a high level of communication, organization, and professionalism. The Program Coordinator supports the daily operations of the Nurse-Family Partnership (NFP) home visiting program to ensure smooth program functioning, data accuracy, and positive client outcomes.
Responsibilities
- Coordinate duties in alignment with NFP model fidelity.
- Responsible for data entry, accuracy, and integrity across three databases.
- Primary point of contact for all data transfer automation and troubleshooting errors.
- Prepare and send letters to disengaged clients and medical providers as indicated.
- Support timely data reporting across the agency and generate monthly data quality report.
- Communicate effectively with staff to resolve data errors within expected timeframes.
- Coordinate with other NFP sites to obtain or provide documentation for transferred clients.
- Provide support to program leadership with the development, implementation, and monitoring of program special projects and initiatives.
- Assemble client enrollment binders and maintain stock.
- Assist with program purchases and maintain stock of client teaching tools, program supplies, and outreach materials within program budget.
- Maintain organized program records.
- Prepare materials and room setup for meetings and presentations.
- Record notes at All-Team meetings and send them to Program Supervisors.
- Prepare office area and materials for team events and celebrations.
- Keep the shared NFP office area organized, clean, and tidy.
- Return shared supplies and materials to their designated locations after use, keep work surfaces clear, and dispose of trash and unnecessary items promptly.
- Ensure common areas remain welcoming and ready for everyone to use.
- Cross-departmental collaboration to support events and family engagement initiatives.
- Assist with front desk coverage as needed.
- Perform other additional tasks as needed.
Requirements
- High school diploma or equivalent, plus 2-3 years of office and administration professional experience, required.
- Ability to maintain confidential information and adhere to HIPAA regulations regarding Personal Health information (PHI), required.
- Must be able to demonstrate effective written and verbal communication skills.
- Solid experience operating general office equipment and telephone systems.
- Ability to work both independently and as a member of a collaborative team.
- Positive attitude, good communication skills, and a strong contributor to agency needs.
- Must have reliable transportation to travel within the assigned region; if driving own vehicle, must have valid driver's license and current vehicle insurance.
- This position requires periodic availability outside normal working hours to attend and facilitate program-related events and activities.
- Must be flexible, able to work well under pressure, meet deadlines, and have proven ability to maintain accurate records.
- Ability to sit for extended periods of time.
- Ability to work more than 8 hours per day.
- Ability to sit, stand, kneel as necessary to fulfill daily duties assigned.
Skills
- Proficiency with Adobe and all MS Office suite products, especially Word, Excel, Outlook, SharePoint, Teams, & Loop
- Familiarity with database applications
- Bilingual language skills in English/Spanish, both verbal and written modalities, preferred.
Location
- Austin, TX
Work Type
- Full Time
- Hybrid
Experience Level
- Entry
Education Level
- High School Diploma
Salary/Compensations
- $44000.00 - $48000.00
Benefits
- Competitive benefits package
- Flexible and hybrid work schedules
- Generous number of paid holidays, personal time off, and vacation leave
About the Company
- Any Baby Can is an Austin-based nonprofit that has provided critical services to families in Central Texas for more than 47 years.
- With a variety of programs that meet families where they are – at home, work or school – Any Baby Can helps kids meet milestones, parents achieve stability, and families improve health and well-being.
- At Any Baby Can, we recognize that our staff are our most valuable resource and the key to our success.
- We’re proud to be recognized as one of the Best Places for Working Parents in Austin for five consecutive years, as well as earning designations such as a Texas Mother-Friendly Worksite and one of the Mayor’s Healthiest Workplaces.
- We prioritize staff well-being in many ways, including offering a competitive benefits package, flexible and hybrid work schedules, and a generous number of paid holidays, personal time off, and vacation leave.