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About the Role
EAM-Mosca Canada Ltd, a leading strapping system provider, is seeking experienced Field Service Technicians to expand its technical service force in the Greater Toronto Area, delivering world-class service and quality to customers.
Responsibilities
- Perform field service repairs and installations of strapping equipment.
- Perform preventative maintenance on equipment as scheduled.
- Provide customer training on proper equipment use and maintenance.
- Collaborate with customers to resolve machine performance issues and determine necessary services or repairs.
- Evaluate problems accurately and develop action plans for mechanical and electrical repairs, ensuring necessary parts and tools are available.
- Liaise with Mosca Engineering to report specific machine issues that may require changes.
- Connect to and modify PLC settings for Allen Bradley Control Logics and Siemens as provided by engineering.
- Perform diagnostics using test meters and hand tools to correct equipment component failures.
- Maintain inventory of vehicle parts, supplies, and tools.
- Complete service call documentation using wireless devices and conduct exit meetings with customer staff on work performed.
- Commute in a company vehicle, sometimes covering long distances.
Requirements
- Minimum 3 years of field or plant equipment maintenance experience.
- A valid driver's license.
- Own tools necessary (some tools will be supplemented).
Skills
- Strong working knowledge in the mechanical and electrical field.
- Ability to read and understand mechanical drawings and wiring schematics.
- Strong knowledge of PLC programming, automation, and controls.
- Sound understanding of hydraulic and pneumatic technology.
- Solid written and verbal communication skills.
- Ability to effectively use and read measuring instruments (multi-meter, amp meter, micrometers, calipers).
- Ability to establish effective rapport with all levels of employees and customers.
- Ability to take initiative and work independently.
- Competent customer service skills, with the ability to analyze root causes and find permanent solutions.
- Ability to engage in extensive customer interaction.
- Solid computer skills (MS Office Applications and Windows-based programs).
- Corrugated industry experience is a plus.
Location
- Greater Toronto Area, Canada
Work Type
- Full-time
Experience Level
- Minimum 3 years of field or plant equipment maintenance experience
Education Level
- High school diploma
- Associates Degree a plus but not required
Salary/Compensations
- Excellent Pay and Benefits package
Benefits
- Company car
- Laptop
- Some supplied tools
- Cell phone
- Corporate expense account / credit card
- All required Personal Safety Equipment
- Company logoed clothing
- All supporting parts inventory needed for equipment maintenance
- Medical, Dental and Vision benefits
- Life and STD Benefits
- Retirement savings program
- Paid vacation and holidays
About the Company
- EAM-Mosca Canada Ltd is the world's leading strapping system provider and sets standards for Performance, Reliability, and Innovative Technology.
Equal Opportunity
- EAM-Mosca Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.