Airline Customer Service Representative at AUS Airport - $21 /hr
Hallmark Aviation Services · Austin, TX, US
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About the Role
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele.
Responsibilities
- Learn behind-the-scenes workings of an international airport.
- Rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
- Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
- Enjoy the opportunity to professionally interact with high-profile passengers.
- Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Requirements
- At least 18 years of age, high school graduate or G.E.D equivalent.
- Able to stand, bend, squat, reach, grasp and pick up items.
- Occasional lifting of 23 kg; 32 kg with assistance.
- Eligible to work in the United States.
- Reading & comprehension of reference materials, instructions, policies & procedures.
- Background Check, Fingerprinting required.
- DRUG SCREENING REQUIRED AT TIME OF HIRE
Skills
- Eager to learn new skills
- Organized and logical thinker
- Make quick and rational decisions
- Problem Solving
- Ability to adapt quickly to unforeseen situations
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a dynamic environment
- English proficient
- Computer savvy
- Spanish speaking a plus
Location
- Austin-Bergstrom International Airport (AUS)
Work Type
- Part-time
Education Level
- High school graduate or G.E.D equivalent
Benefits
- Excellent advancement opportunities
- Paid Training
- Dynamic Workplace
- Medical benefits (Full-Time Employees)
- Voluntary dental, vision, and a matching 401k plan
- Amazon Incentives
- Refer-a-friend program
About the Company
- Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines.
- We focus heavily on employee happiness and employee engagement.
- Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
- We invite you to apply and be a part of our exclusive team to provide the ultimate service... peace of mind.
Equal Opportunity
- Hallmark Aviation is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.