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About the Role
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
Responsibilities
- Greet every guest and deliver a world-class service experience
- Act as the liaison between customer and technician — translate mechanical into clear recommendations
- Confidently sell tires, wheels, repairs, warranties, and services
- Perform visual inspections and document findings
- Build lasting relationships that turn first-time guests into lifelong customers
- Help maintain showroom and inventory standards
- Partner with the team to keep operations smooth, efficient, and safe
Requirements
- 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
- Proven ability to sell services and build trust
- Strong communication and organizational skills
- A self-starter with problem-solving ability and team spirit
- Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
- Hungry to learn, grow, and lead
- Flexible availability, including weekends, to serve customers when they need us most
Skills
- Customer service
- Sales
- Communication
- Organizational skills
- Problem-solving
- Team spirit
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- Competitive hourly rate + commission and overtime opportunities
Benefits
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
About the Company
- For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair.
- With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.
Equal Opportunity
- Big Brand Tire & Service is an Equal Opportunity Employer.
- We celebrate diversity and are committed to a respectful, inclusive workplace