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About the Role
Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.
Responsibilities
- Greets, establishes, and maintains a positive rapport with customers.
- Assists customers in determining needs and promotes products accordingly.
- Runs the parts counter.
- Estimates repair costs and prepares itemized service orders.
- Initiates service orders, secures customer signatures, and closes when completed.
- Develops a keen understanding of all products and services.
- Understands effective service sales processes and actively seeks sales opportunities.
- Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
- Understands customer needs and is committed to exceeding customer expectations.
- Complies with all company policies and procedures.
Requirements
- A minimum of 2 years’ experience is preferred but not required.
- Motivated individual who enjoys working in a fast-paced environment.
- Professional appearance.
- Strong communication skills.
- Positive attitude.
- Strong work ethic.
- Professional conduct.
Skills
- Customer Service
- Sales
- Communication
Location
- Bath, New York
- Elmira, New York
- Corning, New York
- Churchville, New York
- Olean, New York
- Rochester, New York
- Syracuse, New York
- Buffalo, New York
- Northern Pennsylvania
Work Type
- Full-time
Experience Level
- 2 years preferred
Salary/Compensations
- $60,000.00-$80,000.00 Annually
Benefits
- Medical/Dental/Vision Insurance
- 401K with Employer Matching Program
- PTO and Sick Time
- Voluntary Benefit Program
- Employee Referral Program
- Employee Discount
- RV Borrowing Program
About the Company
- #1 RV Dealer in New York
- Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.