Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Product Manager, Transit Operations role.
Rezi rewrites your resume against Via's job description. Free.
Tailor your resume to this Senior Product Manager, Transit Operations role.
Rezi rewrites your resume against Via's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager, Transit Operations posting at Via — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager, Transit Operations posting at Via — free, in seconds.
About the Role
As a Senior Product Manager, Transit Operations at Via, you will lead a complex set of products and features that impact public sector transit agencies, municipalities and governments. Via is a category leader in on-demand transit and has expanded its expertise to Paratransit & Student transit. You will be joining Via at a time of rapid growth, impacting hundreds of thousands of riders weekly, many of whom represent special needs populations, students, and caregivers. You will bring vision, sensitivity, and empathy to these users, building products that make their trips easier and help transit agencies achieve their mission of equitable transportation.
Responsibilities
- Lead the product extension of Via’s transit dispatch platform from on-demand to paratransit, school buses, and fixed lines.
- Design features for special needs populations, including paratransit riders, students, and caregivers, ensuring purposeful experiences.
- Envision diverse user journeys for different populations, creating efficient, intuitive, flexible, and scalable products.
- Design products that serve rides based on rider eligibility, special conditions, and disability aids.
- Assist agencies in securing funding for transit operations through reporting, billing, and system transparency.
- Strive for excellent product quality while pragmatically releasing meaningful features on a regular cadence, employing a test and learn philosophy.
- Build products that increase staff efficiency and rider satisfaction, reducing support time and improving issue resolution.
- Partner with engineers and technical teams, guiding vision and participating in quarterly planning and roadmaps.
- Build short and long-term product roadmaps by integrating customer feedback, data, trends, and strategic initiatives.
- Collaborate closely with global stakeholders across different time zones to guide prioritization and ensure impactful product development.
- Lead cross-team collaboration and problem-solving by integrating with other product managers and development teams.
- Ensure task completion and team synchronization while maintaining focus on the big picture.
Requirements
- Minimum of 7 years of Product Management experience in B2C or B2B SaaS products.
- Excellent collaborative written and verbal fluency in English.
- Ability to digest market research and customer feedback, with a crisp understanding of technical requirements and constraints to define product vision.
- Demonstrated success in handling an end-to-end product lifecycle, driving product planning, development, and launch.
- Excellent analytical abilities and strong business acumen.
- A great multitasker who thrives in a dynamic, fast-paced work environment.
- Pro-active and independent achiever, self-learner, able to handle tasks from idea to production.
- Team Player with great communication/listening skills and a can-do attitude.
- Thrive in fast-paced environments.
- Balance delivery of MVPs with an unwavering commitment to world-class products.
- Firm believer in a “Data First” philosophy, capable of making decisions in ambiguous situations.
- Passion for public transit, mapping, SaaS, and accessibility; working experience in these areas is a plus.
- An MBA is a plus.
Skills
- Product Management
- SaaS
- Public Transit
- Mapping
- Accessibility
- Data Analysis
- Agile Methodologies
- Cross-functional Collaboration
- Roadmap Development
- Stakeholder Management
- Customer Feedback Analysis
- Technical Requirements Understanding
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's Degree
- MBA (preferred)
Salary/Compensations
- $150,000-$200,000
Benefits
- Comprehensive health coverage
- Low-cost dental and vision plans
- 401(k) with generous company match and vesting
- Fully paid parental leave for new parents with extended options
- Mental health benefits
- Pet insurance
- Other wellness perks
- 20 days of paid time off (PTO) annually
About the Company
- Via is using technology to transform transportation around the world.
- Via prides itself on being a true partner to the public sector in helping make transit better for everyone, especially those in low-income and minority communities.
- Via is a category leader in on-demand transit and has brought its exceptional technology and expertise to the Paratransit & Student transit world.
- Via was founded with the guiding principle that we go further when we go together.
- We are dedicated to building a diverse, inclusive and authentic workplace.
Equal Opportunity
- Via is an equal opportunity employer.
- All backgrounds, identities, and voices are welcomed and celebrated at Via.