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About the Role
Join Culligan as a Field Service Technician, providing excellent service and ensuring water treatment systems are in perfect working order. This role offers ongoing training, development, and career progression opportunities.
Responsibilities
- Carry out regular maintenance and repairs on water treatment systems.
- Handle the installation and troubleshooting of equipment directly at clients' locations.
- Efficiently oversee service schedules to reduce downtime for customers.
- Keep precise records of service visits and communicate any issues or suggestions.
- Engage with customers to grasp their needs and deliver outstanding customer service.
- Perform weekly visits to the designated Service Centre to replenish parts and supplies.
Requirements
- Proven experience in plumbing or electrical fields preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points.
- Ability to diagnose and resolve technical issues effectively.
- Strong DIY skills and experience using power tools.
- Excellent communication skills and the ability to build rapport with customers.
Skills
- Plumbing
- Electrical
- Technical troubleshooting
- DIY
- Power tool usage
- Customer service
- Communication
Location
- Field Service
Work Type
- Full-time
- Monday-Friday
Experience Level
- Entry-level (with training)
Benefits
- Small Company van with private use option
- Uniform & Tablet supplied
- 23 days' holiday + Bank Holidays
- Holiday increasing with long service
- Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
- Company Pension scheme
- Company Sick Pay
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
About the Company
- Culligan's mission is to give people instant access to cleaner, safer, better-tasting water through unparalleled expertise in sustainability, science, and service.