Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Front Desk Opener - Elwood role.
Rezi rewrites your resume against Lift RF FTX, LLC's job description. Free.
Tailor your resume to this Front Desk Opener - Elwood role.
Rezi rewrites your resume against Lift RF FTX, LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Front Desk Opener - Elwood posting at Lift RF FTX, LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Front Desk Opener - Elwood posting at Lift RF FTX, LLC — free, in seconds.
About the Role
The Front Desk Associate is the first point of contact for members and guests, setting the tone for the club experience by creating a friendly, helpful, and energetic environment. This role supports membership and retail sales, maintains front desk cleanliness, and promotes club offerings.
Responsibilities
- Greet members and guests by name with energy and professionalism.
- Create a welcoming and helpful environment at the front desk.
- Answer questions and resolve member concerns.
- Direct members to the appropriate team member when needed.
- Promote and manage retail and service areas, including smoothies, Pro Shop items, tanning, red light therapy, and massage chairs.
- Maintain front desk cleanliness and organization.
- Ensure lobby and restroom areas are tidy, stocked, and presentable.
- Never leave the front desk unattended.
- Create a smooth and positive check-in and check-out experience.
- Assist with membership questions, referrals, upgrades, and cancellations.
- Actively upsell services like smoothies, recovery options, and retail products.
- Maintain accuracy and confidentiality in all member account interactions.
- Verify balances and receive payments at check-in when needed.
- Keep credit card and contact information current.
- Process all account updates accurately and promptly.
- Support a zero-balance policy through proactive communication and clear documentation.
Requirements
- High school diploma or GED (or in progress).
- Friendly, engaging, and consistent in greeting members by name.
- Prior customer service experience is preferred.
- Outgoing personality with a positive attitude.
- Strong work ethic and dependable team mindset.
- Ability to multitask and stay focused in a fast-paced environment.
- Proficient in basic computer use and communication tools.
- Comfortable standing for extended periods.
- Flexible schedule availability, including weekends and holidays.
- Passion for health, wellness, and helping others.
Skills
- Customer service
- Basic computer use
- Communication tools
Location
- New York
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or GED
Salary/Compensations
- Personal sales commissions: Personal Training 7%, Supplements 10%
Benefits
- Commissions are subject to deductions for member defaults or returned payments.
- Commissions paid by the 2nd paycheck of the following month.
- Bonuses are administered solely at the company's discretion.
About the Company
- Lift RF New York, LLC is a company focused on health and wellness.