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About the Role
The Leasing Manager manages and directs the community’s marketing, advertising, sales activities, leasing team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals.
Responsibilities
- Ensures achievement of revenue and occupancy goals by directing marketing, advertising, and sales activities.
- Oversees on-site traffic, ensures an appropriate inventory of “ready” apartments, and sets rent pricing and concessions.
- Monitors day-to-day sales and leasing activities.
- Stays informed about market and competitor conditions impacting occupancy and sales.
- Develops and implements short- and long-term marketing plans and goals.
- Implements creative strategies for pricing, concessions, leasing incentives, and advertising.
- Develops print and internet advertising strategies.
- Uses available technology to promote the community and communicate with prospects.
- Uses property management software to generate sales and leasing reports.
- Works with the maintenance team to ensure community standards for appearance and safety.
- Develops activities and programs to enhance apartment and community salability.
- Inspects “ready” units for marketability and uses merchandising techniques.
- Actively participates in the leasing process, including generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
- Reviews and analyzes financial reports, shop reports, traffic and closing ratios, and other operational reports.
- Identifies and resolves issues impacting leasing performance.
- Accesses internal resources to support solution strategies.
- Makes presentations about marketing and leasing strategies and results to clients, owners, and managers.
- Oversees the lease renewal program, including sponsoring functions, managing communication, and assisting with move-outs.
- Responds quickly and courteously to resident and client/owner concerns and questions.
- Takes prompt action to solve problems or documents and conveys requests to the appropriate individuals.
- Supervises the community’s leasing team members by interviewing, hiring, orienting, and training employees.
- Manages team performance in accordance with Company policies, values, and business practices.
Requirements
- Demonstrated ability to read, write, and communicate effectively.
- Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
- Demonstrated proficiency in word processing, spreadsheet, property management applications (preferably Yardi and/or One Site), and database management programs.
- Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percent’s.
- Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.
- Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances.
- High School diploma, GED or an employment history demonstrating sales, marketing, internet, and customer service background.
- Ability to physically access all exterior and interior parts of the community and amenities.
- Ability to push, pull, lift, carry, or maneuver weights of up to Nine (9) kilograms independently and Twenty Three (23) kilograms with assistance.
- Must be able to work a flexible work schedule, which may include weekends and/or holidays.
Skills
- Word processing
- Spreadsheet applications
- Property management software (Yardi and/or One Site preferred)
- Database management
- Internet marketing
- Internet advertising
- Internet sales
- Craigslist
- Google search
- Website navigation
- Sales skills
- Leasing
- Customer service
- Communication
- Mathematical skills
- Management
- Supervisory skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Management experience
- Supervisory experience
Education Level
- High School diploma or GED
Salary/Compensations
- $75,000 - $85,000 CAD
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
- Generous Paid Time off (15 days vacation, 5 family responsibility days, 5 company sick days)
- Additional vacation accrued with tenure
- Paid Parental Leave Top-Up Benefit
- Group RRSP with Company Match up to 5% of pay after 3 months of service
- Employee Assistance Program
- Free 24/7 virtual care with a Canadian family doctor
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
- Pet Insurance discounts
- Wellbeing programs
- Ongoing Learning Opportunities
- Education Assistance Programs
About the Company
- Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
- Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
- Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
- Founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Equal Opportunity
- Greystar will never request your banking details or other sensitive personal information during the interview process.
- Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com).
- If you receive suspicious requests, please report them immediately to AskHR@greystar.com.