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About the Role
Lead a talented team in growing and innovating Material’s qualitative practice and delivering extraordinary impact for clients. You will be accountable for growing client relationships and the metrics associated with that, including client satisfaction, quality, bookings, revenue, and profitability. This is a highly visible leadership role where you will champion Material’s qualitative capabilities in the marketplace, inspire confidence with clients, generate demand, and ensure our work delivers on its promise.
Responsibilities
- Set the vision for Qualitative Insights at Material, defining the vision and strategy for qualitative capabilities and shaping the practice’s go-to-market strategy.
- Drive Qualitative growth and client relationships, serving as the internal and external champion for Qualitative Insights.
- Own a personal and practice-level revenue target, drive new business, build strong senior client relationships, and convert opportunities.
- Raise the qualitative selling capabilities of the broader organization by training teams, joining pitches, and equipping Client Partners.
- Make informed decisions and be accountable for pricing, investment, and profitability.
- Lead Qualitative innovation and advance the capability by developing differentiated offerings, thought leadership, piloting new methodologies, and leading the adoption of AI.
- Develop and inspire a high-performing team by fostering an environment where talented people are motivated to do their best work.
- Lead through a clear and compelling vision, set high standards for work quality, consistency, and repeatability.
- Build a culture in which learning, collaboration, innovation, and growth are expected, supported, and celebrated.
Requirements
- 12+ years of strategy or insights experience.
- Proven record of high-functioning teams built and clients grown.
- Expertise in Qualitative insights or using it to drive client outcomes.
- Proven growth leader with a track record of leading or partnering on accounts to grow and developing deep client relationships.
- High emotional intelligence, ability to read rooms, build trust quickly, and get the best out of people.
- Strategic thinker capable of seeing the business case and sharpening the solution.
- AI forward mindset, able to speak credibly about AI's impact on the marketplace and how Material can lead.
- Strong business and financial acumen, including experience managing a P&L and strategic decisions across growth, pricing, investment, staffing, and profitability.
- Willingness to travel across the United States and internationally at times.
Skills
- Qualitative insights
- Growth leadership
- Client relationship management
- Team development
- Strategic thinking
- AI
- Business acumen
- Financial acumen
Location
- Los Angeles
- Austin
- New York City
Work Type
- Hybrid
Experience Level
- 12+ years
Salary/Compensations
- $180,000.00 - $225,000.00
About the Company
- Material is a global company working with best-of-class brands worldwide.
- We create and launch new brands and products, putting innovation and value creation at the center of our practice.
- Our clients are top-tier across industry sectors including technology, retail, transportation, finance, and healthcare.
- Employees join a peer group of exceptionally talented colleagues across the company, country, and world.
- We develop capabilities, craft, and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.
- Our engagement management team ensures seamless client experiences.
- Material is an outcomes-focused company that creates experiences that matter, new value, and makes a difference in clients' and their customers' lives.
Equal Opportunity
- All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.