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About the Role

TripArc is re-envisioning its travel booking platforms as a single AI-powered platform. This role will own new payments, booking, invoicing, and accounting systems, setting goals and deciding future product development. The position involves determining where AI can be integrated and ensuring accuracy in financial transactions.

Responsibilities

Set the product strategy for payments, booking, invoicing, and accounting for the next 12 to 18 months.
Define OKRs for the area, such as payment success rate, and report progress to leadership.
Own the roadmap: decide what to build next to move those OKRs and what to defer, using pilot feedback and production data, and explain the trade-offs.
Find where AI can do useful work in the product that truly moves our goals and OKRs, instead of rebuilding how the old platform works.
Make the product decisions on how money moves (deposits, final payments, refunds, credits, currencies), and record them so everyone works from the same answer.
Lead cross-functional work with engineering, architecture, QA, UX, and delivery from problem definition to launch.
Work with Finance, Accounting, and 24/7 support on reconciliation, statements, refunds, and audit needs.
Plan the move of travel professionals and in-progress trips off our legacy platform.

Requirements

6+ years in product management, including 3+ owning payments, billing, invoicing, or another product that handles financial transactions.
A track record of setting OKRs and prioritizing a roadmap against them with senior stakeholders, including Finance.
Working knowledge of the payment lifecycle: authorization, capture, deposits, refunds, chargebacks and reconciliation.
Good judgement on where AI belongs in a money flow, knowing that amounts and ledger entries must stay exact and auditable.
You use AI tools in your own work every day.
Clear writing: you can turn a messy discussion into a short decision record.
You're comfortable reading API documentation and can pull BI data to check things yourself.

Skills

AI tools
API documentation
BI data analysis
Product strategy
Roadmap prioritization
Financial transactions
Payment lifecycle
AI integration
Cross-functional leadership
Legacy system replacement

Location

Downtown, Toronto

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$120,000 to $140,000

Benefits

Competitive compensation package
Strong pay-for-performance rewards approach
Opportunity to participate in incentive programs
Compensation tied to business and individual performance

About the Company

Founded in 2017, TripArc is a $750 million privately held company powering top Travel Agencies and Tour Operators in North America.
Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible.
With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.
TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

Equal Opportunity

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
We thank all candidates for their interest however only those selected for an interview will be contacted.