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About the Role
This role is accountable for maximizing the business value, operational consistency, and strategic impact of Modern Niagara's technology ecosystem supporting business development, CRM, pursuits, and estimating. It owns the domain roadmap, governance, prioritization, product backlog, and value-realization strategy, while ensuring the effective operation of supporting platforms. This role is crucial for Modern Niagara's ability to identify, qualify, pursue, estimate, and convert opportunities by providing clear ownership for technology supporting these processes.
Responsibilities
- Own and maintain technology roadmaps for business development, CRM, pursuits, mechanical estimating, and electrical estimating.
- Evaluate enhancements, new capabilities, releases, pilots, integrations, and process-redesign opportunities, developing business cases for major investments.
- Establish and maintain domain governance, including decision rights, intake processes, prioritization rules, escalation paths, and approval forums.
- Own and prioritize the domain backlog across enhancements, workflow changes, reporting needs, integrations, adoption improvements, and support requirements.
- Gather requirements from stakeholders and communicate priorities, trade-offs, and sequencing decisions.
- Define outcomes and KPIs related to adoption, process compliance, data completeness, pipeline visibility, pursuit workflow performance, estimating consistency, reporting, and value realization.
- Manage platform configuration, workflow standards, permissions, templates, documentation, training, onboarding, functional support, and recurring issue resolution.
- Partner with IT, Analytics, Integration Specialists, and Data Engineers to define requirements for connected systems.
- Assess vendor roadmaps, releases, and technology changes, leading testing and rollout readiness.
- Lead the domain adoption strategy, define expectations for good usage, identify barriers, and ensure adoption improves process consistency, visibility, collaboration, and decision-making.
Requirements
- Degree or diploma in Construction Management, Engineering, Business, Information Systems, Technology Management, or a related discipline, or an equivalent combination of construction operations and platform experience.
- 7 to 12+ years of experience in construction operations, construction technology, business development, preconstruction, estimating, business systems, digital transformation, or platform ownership.
- Strong experience with CRM, Trimble, AutoBid, Accubid, or comparable construction, pursuit, or estimating platforms.
- Demonstrated experience defining roadmaps, managing backlogs, leading governance, or owning business requirements for enterprise systems.
- Strong understanding of construction business development, opportunity management, pursuits, estimating, preconstruction workflows, project delivery, and financial handoffs.
- Strong stakeholder leadership, facilitation, decision-making, communication, and change-leadership skills, including the ability to influence without direct authority.
- Working knowledge of ERP, reporting, middleware, APIs, cloud databases, analytics environments, data flows, and integration dependencies.
- Ability to work primarily in an office environment with frequent weekly site engagement and regular movement through active construction environments.
Skills
- CRM
- Trimble
- AutoBid
- Accubid
- ERP
- Power BI
- Construction Management
- Engineering
- Business Systems
- Digital Transformation
- Platform Ownership
- Stakeholder Leadership
- Facilitation
- Decision-making
- Communication
- Change Leadership
- Reporting
- Middleware
- APIs
- Cloud Databases
- Analytics Environments
- Data Flows
- Integration Dependencies
Location
- Vancouver
- Calgary
- Edmonton
- Toronto
- Southwestern Ontario
- Ottawa
Work Type
- Office environment
- Site engagement
Experience Level
- 7 to 12+ years
Education Level
- Degree or diploma in Construction Management, Engineering, Business, Information Systems, Technology Management, or a related discipline, or an equivalent combination of construction operations and platform experience.
Salary/Compensations
- $120,000 - $140,000
Benefits
- Defined Contribution Pension Plan with a generous employer contribution.
- Flexible Health and Dental benefits with tiered options.
- Annual health spending account.
- 24/7 confidential support through Employee and Family Assistance Program.
- Competitive vacation package with additional vacation granted throughout tenure.
- Employer Paid Parental Leave Top Up.
- Annual Community Day dedicated to volunteering.
- Corporate discounts through various vendors.
About the Company
- Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa.
- Committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal.
- We build for life.
- We value passion, initiative, determination, professionalism, and teamwork.
- Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.
Equal Opportunity
- We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive.
- We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.
- We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.
- If you require accommodation at any stage of the recruitment process, please contact us at careers@modernniagara.com so we can make appropriate arrangements.