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About the Role
At Catawiki, every day brings the extraordinary! We are a one-of-a-kind marketplace for buying and selling special objects. In Seller Experience, your mission is to make it easier for sellers to bring special objects to Catawiki and for our experts to select and curate them. You will improve the experiences and tools that help sellers get started, submit objects and work with our experts. You will partner closely with Product, Engineering, Data and other designers.
Responsibilities
- Lead design for important parts of the seller and expert experience, from early discovery through launch and improvement.
- Use customer research, behavioural data and business insight to identify needs and design opportunities.
- Turn ambiguous customer problems into clear journeys, concepts, prototypes and design plans.
- Explore and test ideas with customers and colleagues, using what you learn to improve the experience.
- Create thoughtful interaction and interface designs, prototypes and service flows that make complex tasks clear and intuitive.
- Partner with Product Managers, Engineers, Data Scientists, UX Writers and other designers to shape and deliver solutions.
- Connect customer needs with business goals and technical constraints, helping the team make sound tradeoffs.
- Contribute to design systems and shared patterns that create coherent experiences across Catawiki.
- Share your design rationale, bring feedback into the process and help stakeholders reach clear decisions.
- Use AI and rapid prototyping tools to explore ideas and test assumptions when they help solve a meaningful customer problem.
Requirements
- At least five years of experience designing digital products, ideally in ecommerce, marketplaces or another product used directly by customers.
- A portfolio that shows how you approached complex problems, improved experiences and contributed to results.
- Experience conducting or contributing to customer research and translating what you learn into design decisions.
- Confidence working with Product Managers, Engineers and other partners in a cross functional team.
- An understanding of design systems and how to use and improve shared patterns.
- Clear communication skills and the ability to explain your thinking to different audiences.
- Apply with an English CV and Cover Letter.
Skills
- Strong skills in interaction design, prototyping and visual communication.
- Fluency with Figma and prototyping tools.
Location
- Amsterdam
Work Type
- Hybrid
Experience Level
- At least five years of experience
Education Level
- A degree in a relevant field or equivalent practical experience.
Benefits
- Relocation package for people currently living outside the Netherlands.
- Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories.
- Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
- A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
- A €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”.
- Additional leave for key work anniversaries and important life events.
About the Company
- We’re a one-of-a-kind marketplace for buying and selling special objects.
- Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
- Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects.
- As a growing, diverse and sustainable scale-up, we proudly live by three core values: Taking ownership and driving impact, Being open to change and feedback, Being passionate about our mission and our customers.
Equal Opportunity
- We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.