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About the Role
The Regional Manager is responsible for the management of a significant real estate portfolio, impacting every team member at assigned communities. This role supports the brand, builds reputation, focuses on consistent excellence, and enhances resident service. The Regional Manager provides expertise in acquisition, due diligence, lease-up, and capital improvements, and oversees property operations. They contribute to system oversight, ensuring quality procedures and training, with a focus on efficiency, technology, and team support. This role fosters high company morale and manages communities profitably while upholding business ethics and fairness. The Regional Manager creates a positive atmosphere for resident and team member satisfaction, aligning with company goals.
Responsibilities
- Assist in the development and execution of the region's operational budgets.
- Prepare and review monthly operating statements for accuracy, budgets to actual variances, and bottom-line cash flow control.
- Produce reports and monthly financials accurately and timely, in alignment with Avanath’s operational protocol.
- Maximize operating efficiency and financial performance of the portfolio through strategic plans.
- Assist in the development of the region’s collections and implement a system to achieve 0% rent delinquency.
- Oversee large capital projects and communicate effectively between multiple departments.
- Prepare and submit subsidy vouchers, where applicable.
- Visit assigned communities a minimum of 3-4 times per week.
- Manage up to 10 sites and a diverse workforce.
- Direct and support the personnel and performance of each site, coaching leaders, and providing clear feedback and direction.
- Support back office and corporate functions, including compliance, finance, asset management, capital projects, and human resources.
- Complete annual team performance assessments.
- Identify opportunities for team development based on performance and cultural concerns.
- Challenge team members to achieve higher performance by establishing and communicating clear goals.
- Respond to team member concerns, maintenance conditions, resident problems, security breaches, and emergencies.
- Coordinate and oversee on-site operations, including budget implementation, compliance, vendor relationships, contractor workmanship, rent collections, and accounts payable.
- Engage in positive interaction and communication with residents regarding operational concerns and community initiatives.
- Refer residents to appropriate external services and agencies as needed.
- Assist the team in creating and implementing systems for necessary resident services, including prompt acknowledgment and resolution of complaints.
- Respond to potential housing violations and liability concerns regarding the property promptly, transparently, and effectively.
Requirements
- 5+ years of experience in a community management position is highly desired.
- 7+ years in multifamily experience highly desired, affordable housing experience preferred.
- Lease Up / New Development experience where required.
- Intermediate skill level of the Microsoft Office Suite (Word, Excel, PowerPoint), property management systems, Internet, and email.
- Knowledge of LIHTC and Tax Credit/Bond/conventional qualifications preferred.
- Frequent travel within the region, as well as regional corporate and industry travel, is required.
- Training experience desired.
- Strong interpersonal skills, as well as strong verbal and written communication skills, are required.
- Ability to interact effectively with residents, housing/tenant associations, senior executives, business vendors, community team members, and investor contacts.
- Ability to work well under time and other constraints; must be adept at multitasking.
- Must possess a high degree of professionalism and positive engagement for residents and the workforce.
- Strong sense for creating a sense of community and going the extra mile for residents and staff.
- Ability to build relationships with vendor partners, regulatory, and social services.
- Collaborative approach to create consistent, favorable circumstances for success.
- Consistently demonstrate an open and professional attitude when accessing and resolving resident and staff concerns.
- Seek resources throughout the organization via support services and senior leadership.
- Consistently demonstrate an approach of active listening and understanding that participation and support are integral to success.
- Ensure each resident and staff member feels seen, heard, and valued.
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management systems
- Internet
- Interpersonal skills
- Verbal communication skills
- Written communication skills
- Multitasking
Location
- Regional
Work Type
- Full-time
Experience Level
- 7+ years in multifamily experience
- 5+ years of experience in a community management position
Salary/Compensations
- $115,000—$128,000 USD
Benefits
- Health, dental & vision
- 401(k)
- Personal time off
- Paid holidays
About the Company
- Avanath is a top property management company providing affordable housing for the workforce.
- Cultivating the American Dream is the purpose that binds the Avanath team.
- At Avanath, every day is an opportunity to make a difference in someone's life.
- Committed to creating an unforgettable experience as a great place to live, work, and be.
Equal Opportunity
- Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
- DEI are at the very core of Avanath’s operating and investment philosophy.
- Believes that bringing together people with diverse thoughts, backgrounds, talents, and experiences enables proactive and creative achievement of the mission.
- Embraces and encourages employee differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics.
- Diversity initiatives include practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity.
- Encourages respectful communication and cooperation between all employees.
- Promotes teamwork and employee participation, permitting the representation of all groups and employee perspectives.
- Supports work/life balance through flexible work schedules.
- Encourages employer and employee contributions to the communities served to promote greater understanding and respect for diversity.