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About the Role

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You will work closely with the Account Director to achieve productivity goals and contribute to the organization’s overall success.

Responsibilities

Accountable for all delivery across the programme
Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made
Provide support and guidance to project managers within your account and line management for several project managers outside of your account
Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
Track resource requests and manage fulfilment of these requests internally or externally as appropriate
Develop strong relationships with the team members and client stakeholders at all levels
Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
Define and implement programme level governance in conjunction with the client
Manage third party vendors on behalf of the client

Requirements

Experience in managing multiple teams across different workstreams, with a minimum of 20 people if in a team management role
A good understanding of the software development lifecycle & release management
Proven track record in the successful delivery of an ecommerce migration/Re-platform
Strong stakeholder management skills
Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
Exposure to medium to large scale fixed price project delivery
Experience in multi-vendor management
Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
Experience of overseeing 3rd parties
Excellent risk management skills
Experience working in an Agile environment
Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
Working knowledge of Agile frameworks, Scrum and Kanban
Effective leadership skills with experience of managing other project managers
Strong time management & organisational skills
Excellent communication and relationship management skills
Good commercial knowledge, experience of contract negotiations would be advantageous
Software Application Development related Project management experience
Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
Excellent verbal and written communication skills in English

Skills

Agile frameworks
Scrum
Kanban
Microsoft Office Packages
MS Excel
MS PowerPoint

Location

Remote
Hybrid

Work Type

Permanent
Hybrid

Experience Level

Minimum 20 people managed if in a team management role

Education Level

Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

Benefits

Discretionary bonus scheme
Training opportunities
Competitive pension
Medical insurance
Life assurance
Social events
Opportunities to buy and sell holidays
Family friendly policies
Discounts with hundreds of retailers

About the Company

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernisation, connecting strategy directly to execution.
Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX, work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have received distinction as a leader in Commerce Services and CX Strategy Consulting by the Forrester Wave™

Equal Opportunity

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.