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About the Role

This senior technology leadership role is responsible for the strategy, design, delivery, operation, and evolution of Inizio's global HR technology ecosystem, with a near-term focus on Workday operations, functional solution design, enhancements, and strategic projects. Over time, the role will evolve HR Technology towards a platform engineering and architecture-led model, establishing the technical strategy, engineering practices, integration architecture, governance, security, and operational capabilities required to support Inizio at scale.

Responsibilities

Provide end-to-end IT ownership of Workday, covering functional design, configuration, operations, support, enhancements, and continuous improvement.
Partner with HR People Services and Centres of Excellence to translate business requirements into scalable, sustainable Workday solutions aligned with global standards.
Provide senior oversight of Workday business processes, configuration, security, reporting, integrations, and adoption of new platform capabilities.
Lead the Workday IT Operations team, ensuring effective management of incidents, requests, defects, changes, enhancements, and releases.
Establish effective service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation, and operational controls.
Drive continuous improvement, automation, and proactive platform management to improve user experience, reliability, and operational efficiency.
Act as the senior escalation and decision point for significant Workday functional, technical, and operational matters.
Own end-to-end technology delivery of significant Workday and wider HR technology initiatives, from requirements and solution design through build, integration, testing, deployment, stabilisation, and BAU transition.
Lead Workday enhancements, module implementations, optimisation initiatives, and HR transformation projects.
Ensure solutions align with business outcomes, architecture principles, and the longer-term HR technology roadmap.
Establish delivery governance across scope, plans, dependencies, resources, risks, quality, and budget.
Hold systems integrators and delivery partners accountable for delivery, solution quality, knowledge transfer, and sustainable support.
Define the technology strategy, target architecture, and multi-year roadmap for Inizio's global HR technology ecosystem.
Establish architecture and engineering principles across platforms, integrations, APIs, data, identity, security, environments, testing, deployment, monitoring, and operational resilience.
Lead the progressive evolution of HR Technology towards a stronger platform engineering operating model, increasing automation, standardisation, and engineering discipline.
Ensure HR technology is scalable, secure, resilient, maintainable, and aligned with Inizio's wider enterprise technology strategy.
Manage technical debt and identify opportunities to simplify and modernise the HR technology estate.
Develop internal technical capability and reduce unnecessary reliance on external partners for core platform knowledge.
Own technical governance across HR technology architecture, integrations, security, and change.
Ensure secure and reliable connectivity between Workday, HR applications, enterprise platforms, identity services, data platforms, and external providers.
Establish appropriate integration patterns, APIs, middleware, and data standards, reducing unnecessary point-to-point connectivity.
Ensure appropriate controls across cyber security, data privacy, identity and access management, privileged access, segregation of duties, and change management.
Embed security, risk, and compliance requirements into solution design and delivery and maintain appropriate controls and audit evidence.
Partner with Enterprise Architecture, Cyber Security, Data, and Integration teams to ensure HR technology aligns with enterprise standards.
Act as the senior IT partner to HR leadership, translating HR strategy and operational priorities into an actionable technology roadmap.
Work with HR People Services and Centres of Excellence to shape solutions and prioritise BAU enhancements, projects, and strategic investments.
Provide guidance on Workday capabilities and wider opportunities including automation, AI, and emerging HR technologies.
Manage strategic relationships with Workday, technology vendors, systems integrators, and specialist partners.
Hold partners accountable for technical capability, solution quality, service, delivery, and commercial outcomes and provide technology leadership for vendor selection and investment decisions.
Build and lead a high-performing HR Technology team with the right balance of Workday functional, technical, integration, engineering, and operational capabilities.
Develop the technical maturity of the function through coaching, standards, and strong engineering practices.
Foster collaboration across HR, Enterprise Architecture, Cyber Security, Data, Integration, and wider IT.
Establish a culture of ownership, customer focus, engineering quality, accountability, and continuous improvement.
Act as a visible and credible senior technology leader across the organisation.

Requirements

Significant experience leading Workday in a complex enterprise environment across functional design, BAU operations, enhancements, and project delivery.
Strong Workday functional solution-design expertise across multiple areas, with an understanding of HCM processes, configuration, security, reporting, integrations, and data.
Proven experience delivering significant Workday implementations, module deployments, transformations, or optimisation programmes.
Strong understanding of enterprise integrations, APIs, middleware, data integration, and connectivity.
Understanding of platform engineering practices including testing, deployment, monitoring, automation, and operational resilience.
Strong understanding of application security, identity and access management, technology risk, data privacy, and change controls.
Experience establishing effective technical and functional governance for enterprise applications.
Demonstrated success managing systems integrators, vendors, and strategic partners.
Experience building and leading multidisciplinary technology teams.
Strong communication and stakeholder-management skills across HR and Technology leadership.
Comfortable operating across the full spectrum from Workday functional design and day-to-day platform decisions through to enterprise architecture and technology strategy.
Senior Manager, Director or equivalent experience within a global organisation.
Deep experience across Workday HCM and multiple Workday modules, supported by Workday certifications and/or demonstrable functional and technical expertise.
Experience leading global Workday deployments, optimisation programmes, or major HR transformations.
Experience within consulting, technology, pharmaceutical, life sciences, or another complex multinational environment.
Experience introducing platform engineering, DevOps, automation, or product-oriented ways of working into enterprise applications.

Skills

Workday functional design
Workday operations
Workday enhancements
Workday project delivery
HCM processes
Workday configuration
Workday security
Workday reporting
Workday integrations
Workday data
Enterprise integrations
APIs
Middleware
Data integration
Connectivity
Platform engineering
Testing
Deployment
Monitoring
Automation
Operational resilience
Application security
Identity and access management
Technology risk
Data privacy
Change controls
Technical governance
Functional governance
Vendor management
Systems integrator management
Strategic partner management
Team leadership
Communication skills
Stakeholder management
Enterprise architecture
Technology strategy
Workday HCM
DevOps

Location

Global

Work Type

Hybrid Working

Experience Level

Director
Senior Manager

Benefits

Private Healthcare or a healthcare allowance
Company-supported pension scheme with employer contributions
25 days' annual leave
Life Insurance (4x basic salary)
Income Protection (up to 75% of basic salary)
Employee Assistance Programme
Cycle to Work scheme
Additional Wellbeing & Lifestyle Benefits (may include eyecare, wellbeing resources, employee discounts)

About the Company

At Inizio, we're a global team motivated by a shared purpose: to reimagine health.
Formed in 2022, we unite decades of experience and expertise with data, technology, and AI.
We create tailored solutions that drive Intelligent Commercialization™ at every stage of the journey, from discovery to post-launch.
Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery.
We work with the world's leading health and life sciences businesses to solve complex challenges and accomplish meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should excel.
Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make change happen.
We value your individuality, support your development, and celebrate your ambition.
If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Equal Opportunity

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers.
We are an equal opportunities employer.
We believe in creating a dynamic work environment that values diversity, equity and inclusion.
We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success.
We welcome all applications.
We consider them regardless of race, color, religion, or belief.
We also consider them regardless of gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, and physical or mental disability.
Inizio may use AI technologies to support certain aspects of our recruitment process, but our human recruiting team makes all hiring decisions.
We are committed to fair, inclusive, and human-led hiring practices.
Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace.
If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway.
You may be just the right person for this role or others.