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About the Role
Seeking an experienced ServiceNow Portal Developer to join a major digital transformation programme within a highly secure environment. This position will design, develop, and enhance ServiceNow portal solutions, creating user-centric experiences and delivering robust, scalable, and secure portal capabilities.
Responsibilities
- Design, develop, and maintain ServiceNow portal solutions using Service Portal and Employee Centre.
- Configure and customise widgets, pages, themes, and portal components to meet business requirements.
- Collaborate with architects and business stakeholders to translate requirements into technical solutions.
- Develop and maintain integrations between ServiceNow and external systems.
- Build responsive, accessible, and user-friendly portal experiences.
- Configure workflows, catalog items, knowledge integrations, and self-service capabilities.
- Support platform enhancements, upgrades, and continuous improvement activities.
- Follow ServiceNow development best practices and coding standards.
- Produce technical documentation and support knowledge transfer activities.
- Participate in code reviews, testing, deployment, and release activities.
- Identify and resolve technical issues while ensuring platform performance and reliability.
- Contribute to solution design discussions and provide technical recommendations.
Requirements
- Proven experience as a ServiceNow Developer with a focus on portal development.
- Strong experience with Service Portal and/or Employee Centre.
- Hands-on development experience using JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting.
- Experience developing custom widgets, components, and self-service solutions.
- Strong understanding of ServiceNow ITSM and Service Catalog capabilities.
- Experience integrating ServiceNow with third-party applications and enterprise systems.
- Understanding of UI/UX principles and responsive design.
- Experience working within large-scale enterprise ServiceNow environments.
- Strong troubleshooting and problem-solving skills.
- Ability to work closely with technical and non-technical stakeholders.
- Experience operating within government, defence, or highly regulated environments would be advantageous.
- Active DV clearance preferred.
- Active SC clearance holders willing to undergo DV clearance will be considered.
Skills
- ServiceNow Portal Development
- Service Portal
- Employee Centre
- JavaScript
- HTML
- CSS
- AngularJS
- ServiceNow scripting
- ITSM
- Service Catalog
- Integrations
- UI/UX principles
- Responsive design
- Troubleshooting
- Problem-solving
Location
- Farnborough
Work Type
- Onsite (5 days per week)
Experience Level
- Experienced
Education Level
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS)
- ServiceNow Certified UI Builder Micro-Certification
Benefits
- Autonomy to develop and grow skills and experience
- Part of exciting project work
- Strong, inspiring and thought-provoking leadership
- Supportive and collaborative environment
- Development opportunities (LinkedIn Learning, management development programme, training)
- Wellness (24/7 confidential employee assistance programme)
- Social events (office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, charitable causes)
- 25 days of annual leave plus bank holidays
- Option to buy 10 extra days of annual leave each year
- 2 paid days per year for volunteering
- Pension (Salary Exchange Scheme with 4% employer contribution)
- Life Assurance (4 times base salary)
- Private Medical Insurance (non-contributory, spouse and dependants included)
- Worldwide Travel Insurance (non-contributory, spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Season ticket loan
- Cycle to work scheme
About the Company
- Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
- Opportunity to work on a high-profile, business-critical digital transformation programme within a secure environment.