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About the Role
Bridge the gap between Product and Engineering, turning product ideas into clear functional, system, and data requirements. Work closely with Product Managers, Engineers, Architecture, and Data teams to ensure features are clearly defined and ready for development.
Responsibilities
- Translate product requirements into user stories, acceptance criteria, business rules, and process flows.
- Own backlog detail and lead refinement sessions with Product and Engineering.
- Map customer journeys, business processes, systems, APIs, and data flows.
- Identify technical impacts, dependencies, gaps, and risks before development begins.
- Define data requirements, ownership, transformations, and quality expectations.
- Support Product with analysis to inform priorities and technical decisions.
- Maintain clear and reusable requirements, mappings, and decision records.
- Ensure test scenarios reflect agreed requirements and business rules.
- Investigate defects and production issues across applications, APIs, and connected systems.
- Connect local and regional requirements with central Product and Engineering teams.
Requirements
- Experience as a Technical Business Analyst, Systems Analyst, Business Analyst, or Product Owner within an agile product team.
- Experience translating product requirements into detailed stories and acceptance criteria.
- Strong understanding of systems, APIs, integrations, and data flows.
- Confidence working with JSON, REST APIs, and tools such as Postman.
- Working knowledge of SQL for data investigation and validation.
- Experience mapping business processes and identifying downstream impacts.
- Strong collaboration skills with the confidence to challenge and influence.
- Experience using tools such as Jira and Confluence.
- A detail-focused approach without losing sight of the wider product outcome.
- Experience within membership, subscription, health and fitness, retail, or multi-country digital platforms would be advantageous.
- Exposure to Azure services, mobile applications, or data and AI products would also be beneficial.
Skills
- JSON
- REST APIs
- Postman
- SQL
- Jira
- Confluence
- Azure services
- Mobile applications
- Data and AI products
Work Type
- Permanent
- Full Time
Benefits
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day
- Access to The Peoples Pension, with 3% contributions
- Complimentary Virgin Active membership for you and a buddy
- Free membership for your children
- Private Dental and Healthcare Insurance
- Life Assurance 4x your salary
- Discounts across Virgin Active
- Discounts across Virgin Group (Virgin Atlantic, Virgin Holidays, Virgin Media/O2)
- 20% off food and drink at KAUAI branches
- Access to Salary Finance for loans and savings plans
- Health Heroes employer assistance programme with 6 free counselling sessions
- Complimentary corporate letting services with Dexters
- Access to ePoints for online discounts
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.
- Technology is central to this evolution.
- We are transforming our digital platforms and building globally scalable solutions across our mobile applications, internal platforms and third-party services.