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About the Role

This is a platform-ownership role reporting to the Manager, Corporate IT. The Sr. Corporate Systems Engineer will own end-to-end administration and governance of DoubleVerify's core collaboration stack (Google Workspace and Slack) for approximately 300-400 users. The role also includes managing conference room AV, MDM/endpoint management, ticketing/ITSM automation, and providing white-glove technical support to the NYC HQ leadership team.

Responsibilities

Administer Google Workspace and Slack, including guest access, security and compliance settings, groups, org units, and rules.
Build integrations connecting Slack and Google Workspace to other internal systems using APIs, webhooks, and app frameworks.
Design, build, and ship Slack bots and workflows, including AI-powered bots, to solve end-user problems.
Provide backend engineering support for end-user-facing automations.
Exercise sound risk judgment before making changes to groups, org units, and permission rules that affect access or security.
Own conference room AV and collaboration technology across the NYC HQ footprint.
Manage MDM/endpoint administration across approximately 100 applications and 300-400 users.
Own the Corporate Systems ticketing queue, including triaging, prioritizing, resolving within SLA, and building automations to reduce ticket volume.
Provide direct, white-glove technical support to C-level executives and leadership.
Build and maintain internal documentation, including SOPs, troubleshooting guides, and self-service resources.

Requirements

Solid, hands-on experience administering Google Workspace and Slack.
Comfort and fluency with day-to-day admin work, including delegation, security settings, groups, and rules.
Real experience building integrations, bots, or automations on top of Slack and/or Google Workspace using APIs, webhooks, or app frameworks.
Comfort with, or strong interest and some hands-on exposure to, AI-powered bots or automation.
Sound judgment for assessing risk before making changes to groups, org units, or permission rules.
Experience supporting conference room AV / collaboration hardware.
Experience with MDM/endpoint management tools.
Experience with ITSM/ticketing platforms.
Comfortable providing direct, white-glove technical support to senior executives and leadership.
Strong troubleshooting skills across macOS and Windows.

Skills

Google Workspace administration
Slack administration
API integration
Webhook integration
App framework development
Slack bot development
Workflow automation
AI-powered bots
LLM-backed automation
Backend engineering
Risk assessment
Conference room AV support
MDM/endpoint management
ITSM/ticketing systems
Technical support
Troubleshooting
macOS
Windows

Location

New York City, NY

Work Type

Full-time
Hybrid

Experience Level

Senior

Salary/Compensations

$94,000 - $160,000

Benefits

Bonus/commission (as applicable)
Equity
Benefits

About the Company

DV is the leader in digital performance solutions, helping advertiser and agency partners Verify quality, Optimise performance, and Prove business outcomes through unbiased 3rd party data and analytics.
DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising.
Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem.
Learn more at www.doubleverify.com.

Equal Opportunity

Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!