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About the Role
As a Solutions Engineer, you will architect how ICIS market intelligence integrates into customer data, analytics, and AI ecosystems. Working alongside Account Managers, you will lead technical discovery, develop a deep understanding of customer technology environments, and design approaches that enable ICIS data to power business workflows and decision-making. You will serve as the technical lead throughout the sales cycle, documenting customer architectures, data flows and requirements, while guiding customers towards solutions that maximise the value of ICIS intelligence within their existing platforms and emerging AI initiatives. You will also act as a key link between customers and internal teams, providing market feedback that helps shape our products, delivery capabilities and future roadmap.
Responsibilities
- Lead technical discovery to understand customer objectives, existing technology landscapes and how data supports critical business workflows.
- Translate customer requirements into practical solution approaches and identify how ICIS data can create measurable business value.
- Act as the technical lead throughout the sales process, applying structured sales and qualification methodologies to identify stakeholders, business drivers, technical requirements and architectural considerations.
- Support technical validation, proof-of-value activities and remove barriers to achieving a successful technical win.
- Collaborate with customers as they navigate the emerging AI landscape.
- Identify and design the critical integration points where ICIS data provides a reliable foundation for their AI-driven decision-engines.
- Collaborate with customers, implementation partners and System Integrators to optimise how they consume ICIS data across data platforms, workflows and pipelines.
- Share best practices that help customers accelerate adoption and maximise the value of their investment.
- Act as a key contributor to our internal feedback loop, relaying market trends and product gaps to our Product and Marketing teams to shape future strategy.
Requirements
- Proven track record in a customer-facing environment (e.g., Solutions Engineering, Technical Consulting, or Sales Engineering).
- Comfortable leading technical workshops for customer stakeholders.
- Strong commercial instinct and the ability to articulate the business impact of technical solutions.
- Proactive partner to the sales team, helping to identify and navigate the technical path to a "closed-won" result.
- Practical understanding of modern AI ecosystems and comfortable discussing concepts such as LLMs, AI Agents, and retrieval-based architectures with customers.
- Interest in how data is consumed by AI-driven workflows and enjoyment in exploring emerging technologies.
- Hands-on experience with SQL and Python.
- Comfortable developing demonstrations, proofs of concept and technical validations.
- Experience working with APIs, modern authentication methods and cloud-based data architectures.
- Solid understanding of modern Data Platforms (such as Snowflake, Databricks, BigQuery, or Redshift) and the process of transforming raw data into a usable asset.
- Experience in Solutions Engineering, Sales Engineering, Technical Consulting or Data Engineering with a strong commercial instinct.
- Curiosity, adaptability and a customer-first mindset.
Skills
- SQL
- Python
- APIs
- Modern authentication methods
- Cloud-based data architectures
- Modern Data Platforms (e.g., Snowflake, Databricks, BigQuery, Redshift)
- LLMs
- AI Agents
- Retrieval-based architectures
Location
- London (The Wall)
Work Type
- Hybrid (min. 2 days per week in-office)
Experience Level
- Customer-Facing Authority
- Commercially Minded
- AI-Forward & Inquisitive
- Technical Credibility
- Data Platform Fluency
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening
- Eye care vouchers
- Private medical benefits
- Wellbeing programs
- Life Assurance
- Competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Company
- At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data.
- The commodities industries that power the global economy impact every person on the planet, every single day. From the chemicals used to purify our water to the fertilisers that ensure global food security, the global supply chain relies on the intelligence we provide.
- At ICIS, our mission is to deliver clarity, however and wherever customers need it. Energy and chemical markets move fast, and volatility is constant. We provide the transparent forecasting, pricing benchmarks, and analytical foresight that allow our customers to plan confidently and create value.
- We are currently pioneering AI-driven commodity intelligence with Ask ICIS, our specialist GenAI solution.
- As the industry moves toward automated workflows, we are committed to learning alongside our customers. We want to ensure our intelligence is the reliable foundation for the next generation of AI Agents and decision-engines, evolving our delivery to match the architectures our customers are heading towards.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
- Please read our Candidate Privacy Policy.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- USA Job Seekers: EEO Know Your Rights.