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About the Role

As a Principal Agentic Engineer in Gig Operations, you will architect and deploy Shipt's foundational Agentic AI platform to optimize real-time routing, pay, and coverage across our national fulfillment network. You will integrate autonomous reasoning loops, tool binding frameworks, and multi-agent orchestration directly into high-throughput microservices, driving the core logic that powers millions of time-critical deliveries.

Responsibilities

Architect and deploy Shipt's foundational Agentic AI platform.
Optimize real-time routing, pay, and coverage across the national fulfillment network.
Collaborate with cross-functional data science, engineering, and product teams.
Integrate autonomous reasoning loops, tool binding frameworks, and multi-agent orchestration into high-throughput microservices.
Ensure autonomous workflows are fiscally responsible, highly reliable, and compliant at scale.

Requirements

10+ years of backend software development experience architecting and operating high-throughput, multi-region distributed microservices.
Ability to lead technical discussions, communicate complex ideas simply and concisely, drive consensus, and ensure projects are delivered on time.
Strong mentorship abilities to evolve staff and senior engineers into future leaders.
Experience coding in Python or Golang.
Experience with SOA, microservices, and distributed architectures.
Proven ability to build and deploy systems that use LLMs beyond simple chat interfaces.
Ability to design offline and online evaluation strategies to measure agent performance, reliability, and business impact, including designing human-in-the-loop escalation triggers.
Proficiency with Google ADK, LangGraph, AutoGen, CrewAI, or similar orchestration platforms.
Experience with monitoring tools specifically designed for tracing and debugging agentic reasoning chains (e.g., LangSmith, Langfuse etc.).
Experience in ML and DS modeling and optimization techniques.
Ability to monitor and own production services, including expertise in traditional observability tooling like DataDog.
Experience managing Agent FinOps, including monitoring token utilization, optimizing cost-per-execution, and ensuring AI initiatives are fiscally responsible and ROI-positive.
Experience implementing robust agent lifecycle management, including agent registration, approval workflows, and role-based access control (RBAC) to ensure consistent standards for identity and compliance.
Familiarity with vector storage and retrieval for RAG or memory implementation.
Experience integrating AI agents with real-time signal streams (e.g., location, weather, inventory) and complex persisted data models.
Experience with the components of intelligent systems: prompt engineering, agent definition, tool binding, reasoning loops, memory systems, and human-in-the-loop workflows.

Skills

AI
Back-End Development
Data Science
Distributed Architectures
Microservices Architecture
Python
Golang
SOA
LLMs
Google ADK
LangGraph
AutoGen
CrewAI
LangSmith
Langfuse
ML
DS modeling
DataDog
Agent FinOps
Agent lifecycle management
RBAC
Vector storage
RAG
Prompt engineering
Agent definition
Tool binding
Reasoning loops
Memory systems
Human-in-the-loop workflows

Location

Birmingham, AL
Minneapolis, MN
San Francisco, CA

Work Type

Hybrid

Experience Level

10+ years of backend software development experience
Senior

Education Level

Bachelor's Degree or equivalent experience

Salary/Compensations

$140,000 - $235,000

Benefits

Medical, dental, vision
401k plan
Discretionary vacation for exempt team members
Paid holidays
Paid sick leave
Annual bonus
Potential for restricted stock units

About the Company

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch.
Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities.
Shipt was founded and is headquartered in Birmingham, Alabama.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation.
If you need assistance filling out a job application, please complete this form.
For technical interviews, Shipt uses an online coding platform. In the event you may need a reasonable accommodation to use the online coding platform, please connect with your recruiter.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.