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About the Role
Clinical Therapy Specialists provide technical, clinical, educational, and sales support for Abbott's Transcatheter Aortic Valve Replacement (TAVR) portfolio. This field-based role involves training physicians, supporting procedures, screening patients, advising on valve sizing, and achieving business objectives within assigned territories. The specialist will build strong relationships, demonstrate product benefits, and present clinical evidence to maximize opportunities and drive procedural success.
Responsibilities
- Achieve certification through formal training, including case observations and proficiency in device preparation and imaging.
- Provide technical support for TAVR devices to clinicians during procedures, including recommendations on device suitability and valve sizing.
- Master and demonstrate procedural steps for physicians and staff.
- Develop and maintain comprehensive clinical and technical product knowledge.
- Assist cath lab personnel with procedure setup, breakdown, and product handling.
- Implement field-based physician and staff training programs.
- Understand and follow PER processes, respond to customer requests, and resolve complaints.
- Collaborate with implanting centers to optimize clinical outcomes and educate on device use.
- Facilitate communication with Heart Teams for patient screening and procedure scheduling.
- Oversee education and training activities, including simulator facilitation and staff in-services.
- Educate hospital staff on proper valve loading instructions.
- Manage logistics between implanting sites and dealers for timely procedure support.
- Develop action plans based on case volumes and analytics, and discuss with management.
- Oversee administrative processes for setting up new accounts and dealers.
- Identify and develop future physician proctors.
- Coordinate physician proctors to activate and develop new clinical centers.
- Keep physicians and HCPs informed of the latest patient selection criteria.
- Share experience with physicians to refine patient selection.
- Carry out messaging campaigns and data sharing as directed by Marketing.
- Maintain up-to-date knowledge through self-study and share information with colleagues.
- Participate in customer/society education meetings and conventions.
- Gather and share primary market intelligence and market data.
- Recognize and understand competitive products, clinical, and industry trends.
- Enter timely case information, activities, and plans in customer record platforms.
Requirements
- Proven clinical and selling skills.
- Ability to maneuver in cath-lab/hybrid OR settings.
- Proactive, action-oriented execution skills.
- Problem-solving with an intense sense of ownership.
- Good communicator and strong interpersonal skills; ability to build rapport with clinicians is essential.
- Native-level Japanese is mandatory.
- Business-level English is highly desirable.
- Demonstrated interest and aptitude for technical and/or clinical subjects.
- Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
- Proven ability to build and maintain positive relationships with peers and colleagues.
- Experience communicating product advantages and/or clinical usage to physicians, administrators, and HCPs.
- Demonstrated aptitude for teaching and educating medical personnel, peers, and technical personnel.
- At least 3 years of experience related to Medical Imaging, ideally including Structural Heart Imaging interpretation.
- Experience with wires, balloons, catheters, stents is a plus.
- Self-starter, proactive, willing to challenge the status quo, and innately curious.
- Able to travel more than 50% of the time.
- Must be able to wear all required personal protective equipment (PPE) to support cases in Cath Lab/Hybrid/OR.
Skills
- Clinical Therapy
- Sales Support
- Technical Support
- Clinical Education
- TAVR
- Physician Training
- Patient Screening
- Valve Sizing
- Clinical Case Support
- Business Objectives Achievement
- Relationship Building
- Product Demonstration
- Clinical Evidence Presentation
- Device Preparation
- Imaging Interpretation
- 3Mensio Software
- Echo/Angiography/CT
- Ancillary Procedural Tools
- PER Process
- Customer Service
- Heart Team Collaboration
- Procedure Simulators
- Staff In-services
- Inventory Management
- Market Intelligence
- Competitive Analysis
- SFDC
Location
- Japan > Tokyo : Shinjuku East Side Square 5F 6-27-30,Shinjuku, Shinjuku-ku
Work Type
- Field-based
- Full-time
Experience Level
- At least 3 years of experience related to Medical Imaging
Education Level
- Diploma in subject related to medical sciences, biomedical engineering, or other degree plus equivalent experience
Salary/Compensations
- N/A
About the Company
- Abbott Transcatheter Aortic Valve Replacement (TAVR) portfolio
- Structural Heart Division