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About the Role
As our Senior UX Designer, you will raise the design bar across the entire product organization, setting the standards that everyone else builds from. Your role involves ensuring that what gets built is intentional, cohesive, and genuinely good through systems, standards, and the credibility to enforce them.
Responsibilities
- Own and evolve Simpro's design system and component library, setting the standards for product managers and engineers.
- Define UX guidelines, principles, and governance frameworks to scale design quality.
- Lead user research initiatives, including usability testing, discovery interviews, and insight synthesis, to inform product direction.
- Partner with product and engineering on complex, cross-product features, facilitating trade-off conversations and driving toward agreed solutions.
- Prototype and validate new concepts rapidly to keep pace with AI-accelerated development cycles.
- Coach and mentor designers on best practices and evolving in the AI age.
- Take concepts from wireframe through to production-ready design, including coding when necessary.
Requirements
- 5+ years of UX/UI design experience, with meaningful time in B2B, B2C, or SaaS.
- A strong portfolio demonstrating systems thinking.
- Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar).
- Confidence running your own research: recruiting, facilitation, synthesis.
- Solid HTML, CSS/SASS, and JavaScript knowledge.
- Outstanding written and verbal communication skills.
- Determination, attitude, and compatibility aligned with company core values.
Skills
- UX/UI design
- Systems thinking
- AI design tools
- Prototyping
- User research
- HTML
- CSS/SASS
- JavaScript
Location
- Worldwide
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Best-of-class onboarding program
- Supportive team environments
About the Company
- Simpro is trusted by thousands of field service businesses worldwide to run their operations.
- Simpro, AroFlo, BigChange & ClockShark embrace and support culture diversity and Equal Employment Opportunity.
- Company core values: We Are One Team, We Are Customer Centric, We Are Growth Minded, We Are Accountable, We Celebrate Success.
Equal Opportunity
- Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers.
- We embrace and support culture diversity and Equal Employment Opportunity.
- Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.