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About the Role
Seeking a hands-on IT Manager to own and continuously improve corporate IT infrastructure, systems, and security. This role is the first in-house IT function, managing the full employee IT lifecycle, from onboarding to offboarding, devices, access controls, software administration, and on-site support. You will also implement scalable cybersecurity processes in partnership with team leaders and an outsourced IT provider.
Responsibilities
- Serve as primary internal owner and point of contact for corporate IT systems and employee technology needs.
- Manage procurement, configuration, inventory, patching, and secure disposal of laptops, mobile devices, networks, printers, and conference room technology.
- Set hardware and software standards company-wide.
- Administer Google Workspace, Microsoft 365, and core business applications.
- Manage MFA, SSO, and password tools; implement role-based access and approval workflows.
- Run periodic access reviews, remove inactive or orphaned accounts, and document exceptions.
- Own the IT side of employee and contractor onboarding and offboarding.
- Develop and enforce practical IT security policies, standards, and baseline configurations.
- Manage EDR, device encryption, MDM, and patching.
- Monitor security alerts and coordinate response with the MSP and other specialists.
- Run phishing simulations and security awareness training; track vulnerabilities through remediation.
- Assess new tools and third-party software for security, privacy, and access risks.
- Maintain incident response plan, business continuity, disaster recovery, and backup procedures, and periodically test recovery.
- Track IT and cybersecurity risks and update management regularly.
- Document controls and maintain evidence for audit, regulatory, insurance, and customer diligence requests.
- Establish ticketing workflows and escalation paths.
- Troubleshoot employee hardware, software, connectivity, and access issues.
- Document architecture, configurations, and processes so no critical knowledge or credentials depend on one person.
- Serve as primary relationship owner for the MSP and other IT vendors.
- Support annual IT and cybersecurity budgeting and monitor spend against budget.
- Negotiate service terms and identify opportunities to improve service or reduce cost.
Requirements
- 5+ years in corporate IT, IT infrastructure, or systems administration, including as an internal IT owner in a growing organization.
- Hands-on experience with Google Workspace or Microsoft 365 administration, identity and access (MFA, SSO), and endpoint management (configuration, patching, encryption, security).
- Working knowledge of networking, Wi-Fi, and on-site office and conference room technology.
- Proven record of developing, documenting, and implementing IT policies and workflows.
- Strong vendor and project management; able to explain technical and security needs to non-technical teams.
- Excellent service orientation, sound judgment, and discretion with confidential data.
- Able to work regularly on-site and respond to time-sensitive issues.
Skills
- Google Workspace administration
- Microsoft 365 administration
- Identity and access management (MFA, SSO)
- Endpoint management
- Networking
- Wi-Fi
- Office technology
- Conference room technology
- IT policy development
- Workflow implementation
- Vendor management
- Project management
- Security awareness training
- Incident response
- Business continuity
- Disaster recovery
- Backup procedures
- Risk tracking
- Ticketing systems
- Asset management
- MDM
- EDR
Location
- On-site
Work Type
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- $150,000—$195,000 USD
Benefits
- Competitive compensation
- Stock options
- Comprehensive benefits package
- 401(k) program with matching contributions
About the Company
- Echo Neurotechnologies is an exciting new startup in the Brain-Computer Interface (BCI) space, driving innovation through advanced hardware engineering and AI solutions.
- Our mission is to deliver cutting-edge technologies that restore autonomy to people living with disabilities and improve their quality of life.
- Join a small, dedicated team of knowledgeable and motivated professionals.
- Our early-stage environment offers the opportunity to take ownership of broad decisions with significant and long-lasting impact.
- We emphasize continuous learning and growth, fostering cross-functional collaboration where your contributions are vital to our success.
Equal Opportunity
- Echo Neurotechnologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.