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About the Role
The Host will greet and seat guests, manage the waitlist, answer the telephone, and assist with merchandise sales. This role serves as the face of the brand, educating guests about products and delivering outstanding hospitality.
Responsibilities
- Serve as the first point of contact in the taproom, greeting guests warmly and ensuring a welcoming and organized guest experience from arrival to seating
- Answer the telephone to attend to guest needs and use Table Maintenance technology to manage wait and floor plan
- Coordinate with other staff members to ensure smooth operation and exceptional guest experience
- Process merchandise transactions accurately using the point-of-sale (POS) system
- Answer guest's questions about merchandise
- Restock the merchandise cooler and retail space to maintain an organized and visually appealing merchandise layout
- Monitor inventory levels and assist with restocking and organizing products in the retail space
- Maintain general cleanliness of host area, front taproom area, and merchandise area
- Assist with other side work duties such as cleaning the dining area, preparing silverware, refilling condiments, restock restrooms, etc.
- Performs other duties as assigned
Requirements
- Must be at least 18 years of age
- At least one year of related experience preferred
- Ability to use Table Maintenance technology to manage wait and floor plan
- Basic computer skills and familiarity with point-of-sale systems
- Must be able to remain in a standing position for extended periods of time
- Must be able to lift and carry at least 20 pounds
- Ability to perform physical tasks, including frequent bending, stooping and reaching
Skills
- Excellent interpersonal skills
- Comfortability with discussing our products in detail with guests
- Strong communication skills
- Ability to work collaboratively in a fast-paced, team-oriented environment
Location
- NY
- PA
- OH
- VA
- NC
Work Type
- Flexible Schedules
Experience Level
- 1+ year related experience preferred
Salary/Compensations
- $17 per hour
Benefits
- Competitive Compensation
- Referral Program
- Flexible Schedules
- Ample Product Discounts
- Opportunities for Growth Across 5 Successful Brands
About the Company
- Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling.
- We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.
- At Sixpoint, we know beer is culture—but our culture begins with the people who bring the brand to life.
- We are the Mad Scientists: grounded in brewing fundamentals yet freed by imagination, always pushing ahead of our time.
- Since partnering with Artisanal Brewing Ventures in 2018, we’ve tapped into the power of shared resources and collaborative thinking, giving our team more time to focus on what we do best—crafting innovative beer alongside like-minded lovers of the brewing art.
- After more than 20 years of pushing boundaries, Sixpoint is ready to fearlessly venture into the future, building on the community we’ve created with the support of partners who share our passion and devotion to craft.
Equal Opportunity
- Artisanal Brewing Ventures is an Equal Opportunity Employer.