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About the Role

The Senior Engineer, Process is responsible for defining, maintaining, and continuously improving the engineering processes used across the Hardware Engineering organization. This role ensures that engineering teams consistently follow structured workflows, use standard templates, and adhere to best practices across all product lifecycle phases. The Senior Engineer will develop clear process documentation, deliver process training, and perform audits to validate process compliance and identify improvement opportunities. This role requires the ability to work with global teams, influence across functions without authority, and collaborate closely with various engineering teams.

Responsibilities

Provide L1 support on Global HW Engineering Tools Environment.
Perform L1 sustaining tasks and trouble shooting on Global HW Engineering Tools Environment.
Develop, establish, and maintain engineering processes that support consistent execution across all hardware engineering disciplines.
Create, manage, and organize all process templates, checklists, and documentation including KPI’s.
Train engineering teams on processes, workflows, tools, templates, and best practices to ensure consistent adoption.
Conduct process audits to assess compliance, identify gaps, and drive corrective actions or improvement initiatives on critical-to-quality metrics (CTQ’s) and KPI’s.
Partner with engineering leaders, SMEs, and cross-functional stakeholders to refine processes for clarity, efficiency, and alignment with Engineering Operations.
Maintain and improve workflows for New Product Introduction (NPI), Sustaining Engineering, Continuous Improvement, and Engineering Change Management.
Establish and manage RACI models that define roles, responsibilities, and approval paths for engineering activities.
Partner with Program Management and System Engineering to align processes with stage-gate reviews, design reviews, and system-level deliverables.
Support the development and refinement of DFMEA processes and facilitate risk assessments as part of design workflows.
Ensure documentation repositories, process libraries, and template systems are well organized and easily accessible.
Provide guidance and coaching to engineering teams on proper process execution and documentation practices.
Collaborate with global engineering teams and support remote participation in process reviews and audits.
Identify opportunities to streamline workflows, eliminate inefficiencies, and implement process improvements that enhance engineering productivity.
Demonstrate leadership qualities such as influence, accountability, attention to detail, and a systematic approach to solving process-related challenges.
Serve as the process owner for the Hardware Engineering organization.
Represent process and governance needs in cross-functional team discussions.
Support process training, documentation updates, and audit readiness.
Work independently and collaboratively with global teams.
Exhibit strong leadership, initiative, and attention to detail.

Requirements

Bachelor’s degree in Engineering or related technical field required.
5–8 years of engineering, process engineering, or engineering operations experience.
Strong understanding of hardware development lifecycles, engineering workflows, and cross-disciplinary processes.
Experience creating and managing process documentation, templates, and structured engineering artifacts.
Working knowledge of DFMEA, design reviews, RACI models, and stage-gate or structured development methodologies.
Strong organizational skills and detail orientation with the ability to maintain clarity and structure across complex processes.
Ability to influence teams across functions and geographies without direct authority.
Excellent communication, facilitation, and training capabilities.
Experience working with distributed or global teams.
Fluent English is required.

Skills

DFMEA
design reviews
RACI modeling
structured documentation practices
Lean
Six Sigma
DFSS
PDM/PLM systems
failure analysis
quality systems
root cause methodologies
mechanical engineering processes
electrical engineering processes
embedded system engineering processes

Location

Work Type

Full-time

Experience Level

Senior
5-8 years

Education Level

Bachelor's degree

About the Company

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level.
We are passionate about cultivating excellence in everything we do, but what really fuels us is our people.
DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry.
As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail.
Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies.
Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.