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About the Role
Assist with the technical functions of dispensing prescriptions, support the delivery of pharmacy services, and maintain pharmacy operations while providing superior, timely, and pleasant service to customers.
Responsibilities
- Greet customers promptly and gather prescription information.
- Perform duties according to the assigned Role Assignment Schedule.
- Refer all clinical inquiries to the pharmacist.
- Set realistic customer expectations for wait times.
- Locate and cash out prescriptions and ancillary items.
- Ensure customers requiring counseling are referred to the Pharmacist.
- Maintain and control the cash register in the dispensary.
- Adhere to all confidentiality and privacy requirements.
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
- Prepare and submit orders, with the exception of controlled drugs and narcotics.
- Adjudicate third party billing, online and manage manual Third-Party Accounts.
- Answer the telephone and refer to a pharmacist when necessary.
- Manage incoming faxes according to Pharmacy Standards of Practice.
- Assist the pharmacist in coordinating call backs.
- Accurately file completed documentation as per Pharmacy Standards of Practice.
- Assist in prescription preparation to company's standards and professional services.
- Perform data entry for new prescriptions and manage refill request processing.
- Select medications to fill prescriptions according to Pharmacy Standards of Practice.
- Efficiently count or measure, package, and label prescriptions as per Pharmacy Standards.
- Accurately enter and maintain appropriate data within the applicable Pharmacy systems.
Requirements
- High School Diploma
- Diploma from a Pharmacy Assistant credited course preferred
- Previous Pharmacy Experience preferred
Skills
- Effective organizational skills
- Ability to multi-task
- Problem Solving Skills
- Strong attention to detail
Location
- Community
Work Type
- Full-time
- Part-time
Education Level
- High School Diploma
- Diploma from a Pharmacy Assistant credited course
Benefits
- Purchase discount program
- Flexible and varied schedules
- Competitive pay
- Online learning through Academy
About the Company
- Locally owned and operated store.
- Deliver health, beauty and convenience services in your community.
- Each store has an Associate-Owner, providing local business ownership with national brand support.
- Associate Owners recognize Canada's diversity as an opportunity to better serve their communities.
- Strive to reflect the nation’s evolving diversity in products, hiring, and store culture.
- Compliance with laws is part of our Code of Conduct.
Equal Opportunity
- Accommodation is available upon request for applicants and colleagues with disabilities.