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About the Role
The Beauty Advisor is responsible for providing outstanding customer service, building sales volumes, and establishing customer relationships. This role focuses on in-house training, facial consultation events, and maintaining a merchandised counter while proficiently closing sales. The Beauty Advisor will utilize Neiman Marcus's clienteling system to drive their own business.
Responsibilities
- Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
- Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
- Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
- Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
- Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
Requirements
- Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
- Previously demonstrated successful sales experience, exceeding quota.
- Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
- Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
- Focused on attention to detail, taking initiative, and working in a positive working environment.
- Ability to work well with others, as well as the ability to work independently to drive a successful business.
- Demonstrate sound business judgment and organizational ability.
- Demonstrate professional make-up and treatment consultation and application.
Skills
- Clienteling
- Sales
- Customer Service
- Make-up application
- Treatment consultation
Location
- Remote
Work Type
- Full-time
Experience Level
- Minimum 1 year retail experience
Salary/Compensations
- $17.00 - $25.30 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- Employee discount
About the Company
- Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations.
- It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
- Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
- It serves customers across its 36 stores, digital channels, and through remote selling.
- It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
Equal Opportunity
- Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.