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About the Role
As the Manager, Forward Deployed Marketers, you'll lead and develop the team that brings Marketing Engineering to the world's biggest brands. You'll set the standard for how Profound deploys inside customer marketing teams, and you'll be accountable for whether the workflows your team ships become part of how those customers work every week.
Responsibilities
- Hire and develop the team, recruiting strong marketing practitioners, leading onboarding and coaching them to become effective customer-facing builders in Profound.
- Stay hands-on with customers, leading selected engagements alongside your team, working onsite with practitioners and building relationships with senior marketing leaders.
- Manage performance by setting account-specific goals, reviewing usage, and coaching your team on actions needed to improve results.
- Set delivery standards, establishing how the team understands customer needs, recommends applications, builds in Profound, evaluates outputs and trains users.
- Coach marketing judgment and customer leadership, helping your team assess the quality of marketing outputs, develop clear recommendations and earn trust with practitioners and executives.
- Build partner capability by working with our partnerships team to help agencies and consultancies adopt Profound within their own teams and client services.
- Coordinate account delivery by working with Engagement Managers on account priorities and delivery, and Account Managers on commercial opportunities.
- Partner with technical teams and Product, bringing in Agent Engineering for complex builds and reliability issues.
- Make successful approaches repeatable by turning proven applications into templates, training and playbooks that customers, partners and Profound teams can use independently.
Requirements
- 6+ years working in marketing or closely with marketing teams—in-house, at an agency or consultancy, or in a martech solutions or consulting role.
- Experience managing or formally leading practitioners, ideally in a customer-facing or consulting team.
- Comfortable learning and applying technology to marketing problems, and helping others do the same.
- Learn tools quickly and deeply, and be excited to become an expert in Profound.
- Earn trust with practitioners and senior marketing leaders, lead executive conversations and help your team navigate complex customer relationships.
- Comfortable working regularly on site and collaborating directly with agency and consulting partners.
- Experience as a Marketing Engineer is a plus.
- Experience working alongside agencies or consultancies is a plus.
- Hands-on experience with tools like HubSpot, Marketo, Braze, Segment, or Clay is a plus.
- Python, SQL, or JavaScript is a plus.
Skills
- Marketing judgment
- Deep product knowledge
- Marketing Engineering
- AI
- Automation
- Marketing platforms
- Customer credibility
- Leadership
- Building workflows
- Customer engagement
- Performance management
- Delivery standards
- Partner capability building
- Account coordination
- Technical partnership
- Product partnership
- Repeatable approach development
Location
- NYC
- SF
- London
Work Type
- On-site
- Regular travel to customer sites
Experience Level
- 6+ years marketing experience
- Management experience
- Leadership experience
Education Level
- Profound University certification is a plus.
Salary/Compensations
- $207,000 to $260,000 (NYC and SF)
- £131,000 to £166,000 (London)
Benefits
- Variable compensation
- Equity
- Full range of benefits and perks
About the Company
- Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma.
- It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.
- Profound’s AI Marketer joins data from 2B+ real user prompts with deep context about customers to find opportunities and automate tasks like reporting, content drafting, auditing, and competitive research.
- Profound introduced the Marketing Engineer role, a marketer focused on building and systems thinking.
- Hundreds have been certified through Profound University.